E-GovernmentUNIVERSITÀ DELLA SVIZZERA ITALIANA
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- Mendrisio (Svizzera)
The course examines main opportunities offered by new technologies for governments’ action. The use of the Internet and other communication technologies in order to provide information and services to citizens, businesses, and other public organizations will be discussed, along with the implications for government efficiency, transparency, communication, service delivery and engagement with citizens. It will also tackle how international organizations and NGOs could leverage on ICTs.
The course is organized in formal (ex-cathedra) lessons complemented by case studies and testimonials.
The assessment will be undertaken in a form of collaborative group projects (30%) and a written exam (70%).
- Cantoni, L., Tardini, S. (2006). Internet. New York: Routledge. (Chapters 4-6).
- Lazer, D., Mayer-Schoenberger, V. (eds.), (2007) Governance and Information Technology. From Electronic Government to Information Government, Cambridge (Ma): MIT Press. Chapter 1 + info quality case).
- United Nations E-Government Survey (2014). (Chapter 1: World e-government rankings).