Enterprise Voice and Online Services with Microsoft Lync Server 2013 (MS 20337)

IL CENTRO PRESENTA IL PROGRAMMA PENSATO PER MIGLIORARE LE TUE COMPETENZE E PERMETTERTI DI REALIZZARE GLI OBIETTIVI STABILITI. NEL CORSO DELLA FORMAZIONE SI ALTERNERANNO DIFFERENTI MODULI CHE TI PERMETTERANNO DI ACQUISIRE LE CONOSCENZE SULLE DIFFERENTI TEMATICHE PROPOSTE.

Al termine del corso gli allievi saranno in grado di:

• progettare i servizi di Enterprise Voice;
• progettare e configurare i servizi di rete;
• configurare i servizi di Enterprise Voice;
• progettare e configurare una soluzione Lync online di tipo ibrido.

Voice Architecture

• Voice Features of Lync Server 2013
• Architecture and Server Roles
• Site Topologies

Configuring Basic Enterprise Voice Functionality

• Introduction to Lync Voice Routing
• Configuring Enterprise Voice
• Defining Voice Policies
• Assigning DID Numbers
• How to Design a Dial Plan

Designing Exchange Server 2013 Unified Messaging with Lync Server 2013

• Overview of Exchange 2013 Unified Messaging
• Integrating Unified Messaging with Lync Server 2013

Voice Applications

• Call Park Service
• Managing Calls to Unassigned Numbers
• PSTN Conferencing
• Overview of Response Group Services
• Implementing Response Group Services

Configuring and Deploying Emergency Calling

• Introducing Location Information Server
• Overview of Setup and Call Flow
• Designing Location Policies
• Implementing LIS
• Address Discovery
• User Experience

PSTN Integration

• Connecting to the PSTN
• Connecting to the Existing PBX
• M:N Interworking Routing
• Call Routing Reliability

Lync Server 2013 and Networking

• Planning for Media Requirements
• Call Admission Control
• Planning for Call Admission Control
• Media Bypass

Phones and Devices

• Introduction to Phones and Devices
• Device Deployment
• Lync Server 2013 Phone Management
• Analog Device Support

Online Configuration and Migration

• Introduction to Office 365 Architecture
• Hybrid Scenarios
• Lync Online Policies
• Integrating Lync Online and Lync On-Premise
• Configuring Edge for Lync Online
• User Migration between Lync On-Premises and Lync Online

Hybrid Voice and Unified Messaging

• Configuring Online Users for Enterprise Voice
• Configuring the Lync Edge server to support Exchange UM Online
• Enabling Users for Exchange UM Online

Monitoring

• Voice Quality Concepts
• Exploring Lync Monitoring Server Components
• Exploring Lync Monitoring Server Reports
• RTP and RTCP Collected Information

Voice Resiliency

• Voice Resiliency in Lync Server 2013
• Lync Pool Resilience
• Branch Office Resilience