Executive Master in Supply Chain Management - Certificazione CSCP/APICS

Contenuti del corso
A. MODULO 1: Supply Chain Management Fundamentals
Comprendere come un’efficiente gestione della Supply Chain aggiunga valore alla vostra organizzazione. Imparare a sviluppare una strategia di Supply Chain in allineamento con la strategia di business.

Overview of Supply Chain Management

• Identifying Supply Chains
• Key Supply Chain Management Processes
• Evolution of Supply Chain Management
• Creating Value through SC Management

Supply Chain Management Strategy

• Corporate Strategy
• Aligning SC Strategy with Corporate Strategy
• SC Risk Management Strategies

Managing the Supply Chain

• Using Corporate/SC Strategies to Set Priorities/Make Decisions
• Supply Chain Performance Metrics
• Managing the SC for Financial Performance
• Managing and Leading People in the SC
• Security and Compliance Issues

Improving the Supply Chain

• Continuous Improvement
• Visibility and Analysis
• Assessing the Supply Chain
• Continuous Improvement Methods
• Implementation and Change Management

B. MODULO 2: Building Competitive Operations, Planning, and Logistics
Comprendere le dinamiche all’interno della Supply Chain per ottimizzare le prestazioni e la redditività. Analizzare punti di forza e vincoli dei processi nell’ambito di logistiche globali allo scopo di stabilire un piano allineato con la strategia complessiva.

Demand Planning

• Supply Chain Dynamics
• Forecasting
• Types of Collaboration
• Role of Marketing in Demand Planning

Product Design Considerations

• Collaborative Product Design for the SC
• Varieties of Product Design

Manufacturing Planning and Controlling

• Sales and Operations Planning (S&OP)
• Master Production Scheduling
• Material Requirements Planning
• Distribution Requirements Planning
• Capacity Management
• Inventory Management

Logistics

• Transportation
• Warehousing
• 3PL and 4PL
• Reverse Logistics
• Global Logistics and International Business

C. MODULO 3: Managing Customer and Supplier Relationships
Utilizzare efficacemente i dati forniti dal Cliente per migliorare il servizio e creare valore per Fornitori e Clienti. Comprendere l’importanza strategica dei processi d’acquisto e delle relazioni con i Fornitori.

Relationship Management in SCM

• Relationships and SCM
• Role of Technology in CRM & SRM
• CRM and SRM at Work

Customer Relationship Management (CRM)

• CRM and the Lifetime Customer
• Components of a CRM Strategy
• CRM Strategies & the Product Life Cycle
• Developing CRM Strategies for Specific Customer Types
• Developing CRM Strategies for Specific Customer Segments
• Role of Information in CRM
• Using Technology to Improve CRM
• Measuring CRM Performance
• Outsourcing CRM

Supplier Relationship Management (SRM)

• SRM and Strategic Sourcing
• Strategic Relationships
• Strategic Alliances
• Creating Successful Strategic Supplier Relationships
• Implementing SRM Strategy
• Managing Risk in the Supply Relationship
• Enhancing Supplier Performance
• SRM Technology
• Impact of SRM on Purchasing Roles
• Outsourcing SRM

Integrated Customer/Supplier Relationship Management

• Integrated Supply Chain Networks
• Benefits of Managing SC Network Relationships
• Roadblocks to Implementing CRM and SRM
• Creating Integrated SC Networks

D. MODULO 4: Using Information Technology to Enable SCM
Comprendere le tecnologie innovative per rendere possibile il collaborative commerce e la visibilità globale. Applicare la tecnologia per migliorare le prestazioni della Distribution e  della comunicazione all’interno della Supply Chain globale.

Role of IT in the Supply Chain

• IT and the Supply Chain
• IT Infrastructure
• Acquisition and Use of Data
• Uses of IT in the Supply Chain
• Enterprise Application Integration
• SCM Comprehensive System

ERP in Supply Chain Management

• Overview of ERP
• Leveraging ERP Systems

Innovative Technologies and Their Uses

• Advanced Optimization Tools
• Supply Chain Event Management
• Other Advanced Tools

Using IT to Enhance Supply Chain Performance

• Electronic Data Transfer (EDT) and Standards
• Automatic Identification and Data Capture (AIDC)

e-Business

• e-Business Basics
• Internet-Enabled Supply Chains
• e-Business Considerations
• Use of e-Business in Collaborations and Joint Processes
• B2B and B2C e-Commerce
• Portals

Al termine del corso, il candidato potrà scegliere di sostenere l'esame finale APICS. Gli esami APICS si possono sostenere a Bologna o a Milano e cnon sono compresi nella quota di iscrizione.