IATA Diploma "Foundation in Travel and Tourism"

Studying in Malta
Online

1.700 
+IVA
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Informazione importanti

  • Corso
  • Online
Descrizione

Designed and accredited by IATA, the International Aviation Transport Association, this course is ideal for those who are rather new to the travel industry. The Foundation in Travel & Tourism Course provides an understanding of the travel and tourism industry, describes the travel professional's role in the travel industry, the role of technology and the importance of exceeding customer expectations. Fundamental skills and competencies linked to industry regulations, standard coding, world geography, quoting air fares and interpreting fare rules, electronic ticketing, GDS functionality, passenger travel documents such as passports, visas and health certificates and reservations procedures are learned in this course. This course also introduces the complete spectrum of travel products and services sold by travel professionals, including hotels, car hire, cruises, rail and tour products.

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Cosa impari in questo corso?

Diploma

Programma

  1. Overview of the travel and tourism industry
  2. Geography in travel planning
  3. Travel formalities
  4. Air transport essentials
  5. Introduction to rail products and services
  6. Land transport: car rental and campers
  7. Water transport: ferries and cruises
  8. Hotel products and services
  9. Types of tours and tour components
  10. Pre-packaged tour products
  11. Customer service and communication
  12. Fundamentals in airfares and ticketing
  13. Introduction to travel technology
  14. Electronic booking tools (GDS functionality training)
  15. Career Opportunities