IBM® Tealeaf® 9.0 FundamentalsDigi Academy
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There are no prerequisites for this course.
Cosa impari in questo corso?
Target del corso
This basic course is for anyone whose job responsibility includes managing IBM Tealeaf deployment, support, usage, or who is interested in learning more about IBM Tealeaf.
Contenuti del corso
IBM® Tealeaf® 9.0 is a suite of customer experience management solutions which analyze visitor interactions on websites and mobile devices to help organizations deliver an optimal digital experience.
In order to successfully implement IBM Tealeaf, all stakeholders must have a good understanding of IBM Tealeaf’s core use cases, functionalities, and its potential for their business. This course enables users to identify their immediate and long term goals for IBM Tealeaf usage and assign the appropriate resources to the adoption effort.
Contenuti dettagliati del corso
- Course Overview
- Unit 1: Introduction to IBM Tealeaf Customer Experience
- Unit 2: Find and Replay Customer Sessions
- Unit 3: Monitor Customer Experience
- Unit 4: Putting IBM Tealeaf Customer Experience into Action
- Course Wrap Up