IBM Tealeaf Fundamentals 8.8Digi Academy
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There are no prerequisites for this course.
Cosa impari in questo corso?
Target del corso
This basic course is for anyone whose job responsibility includes managing Tealeaf deployment, support, usage, or who is interested in learning more about Tealeaf.
Contenuti del corso
IBM Tealeaf 8.8 is a suite of customer experience management solutions which analyze visitor interactions on websites and mobile devices to help organizations deliver an optimal digital experience.
In order to successfully implement Tealeaf, all stakeholders must have a good understanding of Tealeaf´s core use cases, functionalities, and its potential for their business. This course enables users to identify their immediate and long term goals for Tealeaf usage and assign the appropriate resources to the adoption effort.
Contenuti dettagliati del corso
- Sharing the common uses for Tealeaf and their benefits.
- Searching for and replaying sessions to discover and analyze customer experience issues.
- Building reports to monitor issues and key metrics.