Managing Across the Lifecycle (MALC)Adfor S.p.a.
- Corso intensivo
- Livello avanzato
- In 3 sedi
- 40 ore di lezione
Domande più frequenti
Candidates wishing to be trained and examined for this qualification must already hold the ITIL Foundation Certificate in IT Service Management.Documentary evidence of this must be presented to gain admission to this certification level.
Cosa impari in questo corso?
Continual Service Improvement
- Introduction to IT Service Management Business and Managerial Issues
- Managing the Planning and Implementation of IT Service Management
- Management of Strategic Change
- Risk Management
- Understanding Organisational Challenges
- Service Assessment
- Understanding Complementary Industry Guidance In addition the training for this certification should include examination preparation, including a mock examination opportunity.
CIOs, Senior IT Managers, IT Managers and Supervisors, IT professionals and IT Operation practitioners.