Managing Across the Lifecycle (MALC)

The ITIL® Intermediate Qualification "Managing Across the Lifecycle Certificate" is the final module of the Service Lifecycle and/or Service Capability modules that leads to the ITIL® Expert in IT Service Management. The purpose of this training module and the associated exam and certificate is, respectively, to impart, test, and validate the knowledge across the contents of the ITIL® publications; focusing on business, management and supervisory objectives, purpose, processes, functions and activities, and on the interfaces and interactions between the processes addressed in the five core ITIL® publications.