Microsoft Dynamics CRM 2011 Installation and Deployment (MOC 80296)

This course is intended for implementation consultants, system integrators, or support professionals who need to install and deploy Microsoft Dynamics CRM 2011.

Before attending this course, students must working knowledge have of:

• Microsoft Windows Server 2008
• Active Directory
• Internet Information Services (IIS)
• Microsoft Exchange
• Microsoft SQL Server 2008
• Microsoft Outlook

Some experience using Microsoft Dynamics CRM 4.0 or Microsoft Dynamics CRM 2011 is desirable but not required.

After completing this course, students will be able to:

• Describe the components that are required for a successful Microsoft Dynamics CRM implementation.
• Identify the hardware and software requirements for each component of a Microsoft Dynamics CRM implementation.
• Install Microsoft Dynamics CRM Server.
• Install Microsoft Dynamics CRM Reporting Extensions.
• Install and configure the Microsoft Dynamics CRM E-mail Router.
• Describe the deployment methods for installing Microsoft Dynamics CRM for Outlook.
• Configure Claims-based authentication and Internet-facing deployment.
• Upgrade to Microsoft Dynamics CRM 2011.
• Manage Microsoft Dynamics CRM organizations using the Deployment Manager.
• Describe the high availability options for Microsoft Dynamics CRM 2011.

This two-day instructor course covers the installation and configuration of Microsoft Dynamics CRM 2011. The course describes the components used within a Microsoft Dynamics CRM 2011 deployment, installation instructions for the Microsoft Dynamics CRM Server, the E-mail Router, Microsoft Dynamics CRM for Office Outlook, how to configure Claims-based authentication and how to implement an Internet-facing deployment.

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