TR711G Tivoli's Process Automation Engine 7.5 Fundamentals

Overnet Education
A Segrate

2.200 
+IVA
Vuoi parlare del corso con un consulente?
Confronta questo corso con altri simili
Leggi tutto

Informazione importanti

  • Corso
  • Segrate
  • Durata:
    5 Giorni
Descrizione

This course covers elements of Tivoli's process automation engine 7.5 that are common to all products based on the engine. It is the prerequisite for more advanced training on IBM's Service Mangement products. The course is technical and hands-on in nature. In addition to abstract concepts and use, technical details of the applications and data structures used by IBM Service Management applications are discussed.

Informazione importanti
Sedi

Dove e quando

Inizio Luogo
Consultare
Segrate
Via Cassanese, 224, Palazzo Mantegna, Scala A, 20090, Milano, Italia
Visualizza mappa

Programma

Tivoli Process Automation Engine overview

  • Lesson 1: Overview
  • Lesson 2: The IBM Service Management products
  • Lesson 3: Basic navigation
  • Lesson 4: Start Centers

Components and architecture

  • Lesson 1: Architecture and engine components
  • Lesson 2: Engine Administrative Workstation directory structure
  • Lesson 3: System properties

Foundation Data

  • Lesson 1: Engine financial configuration
  • Lesson 2: Sites, locations, and systems
  • Lesson 3: Classifications

Security

  • Lesson 1: System security configuration
  • Lesson 2: Groups and system privileges
  • Lesson 3: People, users, labor, and crafts
  • Lesson 4: Conditional security

Database Architecture

  • Lesson 1: Database configuration
  • Lesson 2: E-Signature and E-Audit

Work Management

  • Lesson 1: Introduction to work management
  • Lesson 2: Work orders and job plans
  • Lesson 3: Activities, tasks, and automated flow control

Application Customization

  • Lesson 1: Managing domains
  • Lesson 2: Application Designer
  • Lesson 3: Migration Manager

Automation

  • Lesson 1: Cron tasks
  • Lesson 2: Email, communication templates, and the bulletin board
  • Lesson 3: Escalations and actions
  • Lesson 4: Scripting interfaces

Workflow

  • Lesson 1: Introduction to workflow
  • Lesson 2: Workflow administration
  • Lesson 3: Workflow design

Reporting

  • Lesson 1: Data analysis overview
  • Lesson 2: QBEs, KPIs, and predefined reports
  • Lesson 3: Adhoc Reports using QBRs
  • Lesson 4: Report administration

Integration

  • Lesson 1: Integration framework overview
  • Lesson 2: Integration framework examples

Troubleshooting

  • Lesson 1: Logging and appenders
  • Lesson 2: Troubleshooting

Dotazione:
Each participant will have a station set up with operating systems and software needed for the exercises.


Confronta questo corso con altri simili
Leggi tutto