Diploma in Business Communication Skills



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The free online course Diploma in Business Communication Skills will help you develop effective communication skills for the workplace, from enhancing your professional writing techniques to improving your interpersonal and presentation skills. Good communication skills are an important element for a business or organisation to function effectively, and for the development of good relationships between work colleagues within a business and with clients and customers outside a business. The course first introduces the principles of written communication. You will learn that preparation is key for successful writing and will allow you express your thoughts in a clear, concise and efficient manner. You will learn about writing styles, how to use a planning checklist for business writing, and which writing style is most appropriate for business communication. Next, the course covers the key communication skills needed for successful team meetings. You will learn about the importance of the purpose statement and agenda for the meeting. The course also covers the communication skills needed to manage a meeting once it is in progress. You will learn how to transition from one topic to the next, how to help team members contribute positively at the meeting and how to bring the meeting to a successful conclusion. The course then shows you how to plan and develop effective presentations. You will learn how to assess the expectations of your audience and engage with them effectively. You will also learn how to overcome nervousness and become more confident when speaking in public. Finally, the course introduces you to the concept of cross-cultural communication and its importance in the modern globalized workplace. It then describes strategies for identifying both similar and divergent cultural characteristics across different cultures, and why they play an important role in effective cross-cultural communication. This free Diploma course will be of great...

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Business Communication
Communication Skills
Communication Training
Skills and Training


Module Title Module 1: Business Communication - Introduction to Business Writing Module 2: Business Communication - Writing Business Letters Module 3: Business Communication - Report Writing Module 4: Introduction to Groups and Teams Module 5: Managing Successful Team Meetings Module 6: Group Discussions Module 7: Diploma in Business Communication Skills - First Assessment Module 8: Business Presentations - Preparing the Presentation Module 9: Business Presentations - Best Practices Module 10: Introduction to Cross-Cultural Communication Skills Module 11: Developing Cross-Cultural Communication Skills Module 12: Diploma in Business Communication Skills - Second Assessment Module 13: Diploma in Business Communication Skills - Final Assessment

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ALISON’s Diploma Courses category includes diploma-level courses in a variety of professional subjects, such as project management, business management and entrepreneurship, HR, web design, psychology, customer service, programming, social media marketing, children’s studies, nursing and patient care, social work, IT management, statistics, mental health, Six Sigma, teaching skills for educators, carpentry, supply chain management, international tourism, and PE. These diploma-level courses will give the learner a comprehensive understanding of the subject. Upon successful graduation, the student will have gained valuable skills and training that will greatly enhance employability and career prospects. The category also includes an innovative work-force re-entry skills advanced diploma that will be of interest to anyone re-entering the workforce after an extended absence.