Accredited Course

Effective Business Communication Level 2

Study House Ltd
Distancia
1 opinione

£ 250 - (280 )
IVA inc.

Informazioni importanti

Tipologia Corso
Metodologia A distanza
Ore di lezione 120 ore di studio
Durata 1 Year
Inizio lezioni Flessible
Invio di materiale didattico
Servizio di consultazione
Tutoraggio personalizzato
  • Corso
  • A distanza
  • 120 ore di studio
  • Durata:
    1 Year
  • Inizio lezioni:
    Flessible
  • Invio di materiale didattico
  • Servizio di consultazione
  • Tutoraggio personalizzato
Descrizione

This communication course focuses on communication in a professional business setting. This course is designed for any individual who wants to increase their knowledge of business communication. Participants of this course develop a strong understanding of skills needed to successfully communicate in a business setting. Learn the crucial elements of business communication. Practice a range of communication techniques. Learn how to analyze a situation and use an appropriate communication method for the situation. Learn how to evaluate and improve communication skills. Individuals who complete this course will be able to apply what they learned into their organization and improve their business communication skills.

Informazioni importanti

Requisiti: No prior knowledge or experience is required to complete this course.

Accredited or approved course provider: Effective Communication Level 2 award from NCFE - ABC Awards

Sedi

Dove e quando

Inizio Luogo
Flessible
Distance Learning
Inizio Flessible
Luogo
Distance Learning

Opinioni

S
sharon edwards
20/03/2010
Il meglio I really enjoyed doing the course, I will continue to use the knowledge i have gained

Corso realizzato: Marzo 2010 | Consiglieresti questo centro?

Cosa impari in questo corso?

Secretarial
PA
Receptionist
Telephone Skills
Report Writing
Advertising
Presentations
Formal Messages
Two-Way Communication
Sending Information
Essentials of Communication

Programma

COURSE CONTENT  

The course is divided up into six modules, as follows:  

Module 1: The Essentials of Communication  

The Importance of Good Communication                         

Modes of Communication     

The Key Elements of Communication 

The Whole Message 

What Does the Recipient Expect?                             

 
Module 2: Sending Informal Messages  

Memoranda ('Memos')         

Electronic Mail (Email)         

Text Messages         

Facsimiles or 'Faxes'   

Module 3: Sending Formal Messages  

Letters – The First Impression        

Letters – Greetings and Sign-Off 

The DetailsLetters – Writing Clearly 

Letters – Writing Accurately 

Formal Emails 

Reports and Proposals 

Reviewing Formal Letters and Reports 

Reports  

Module 4:Two-Way Communication  

The Telephone                            

Using the Answer Phone                                                                              

Using the Mobile PhoneFace-to-Face Meetings   

Module 5: Presentations  

Presentation Skills 

First Impressions 

Explaining Your Points Clearly 

Humour 

Inviting Discussion 

Ending the Presentation                             

Module 6: Advertising  

Press Releases                             

Newspaper Advertisements  

Web Sites       


Study Method   

The course is designed for study by distance learning at work or at home. Students receive course manual, assignments and studyguide plus tutor support by mail and email. You can start at any time and plan your studies over a period of up to one year from the time of registration.  

Assessment   

Each element is followed by a written assignment, which is submitted and marked by your tutor. There is no external examination required.