Comprehensive Video Tutorials

Helping Customers through Quality Service Online Course (12 months Access)

CareerVision Training
Online

£ 120 - (143 )
+IVA

Informazione importanti

  • Corso
  • Online
  • Durata:
    Flexible
  • Quando:
    Da definire
  • Campus online
Descrizione

Quality service is the basis of great customer service. In this course, you'll learn five rules; how to make your customers feel welcome, ask and listen, give your undivided attention, go the extra mile, and customer appreciation. These rules will make work more enjoyable for yourself and more effective for your business.


Benefits

 •  Learn new techniques to improve customer service
 •  Learn how to create business enhancing connections with customers
 •  Learn the do's and don'ts for great telephone customer service


 

Informazione importanti
Sedi

Dove e quando

Inizio Luogo
Da definire
Online

Cosa impari in questo corso?

Access
IT
Quality
Quality Training

Programma


Session 1

Section A: Serving Customers, Helping People
 •  Customer Service
 •  Making Your Customers Feel Welcome
 •  Asking and Listening
 •  Giving Your Undivided Attention
 •  Going the Extra Mile
 •  Showing Appreciation
 •  Golden Rule