Quality Seal Emagister EMAGISTER CUM LAUDE
Quality Seal Emagister EMAGISTER CUM LAUDE

Hotel Receptionist & Opera PMS Hotel Software - 4 Week Course - Accredited by the Institute of Hospitality

Reception Academy
A City of London (Inghilterra)
  • Reception Academy

903 € 858 
*Prezzo Orientativo
Importo originale in GBP:
£ 799  £ 759

It’s an unforgettable experience! I completed the Hotel Receptionist and Opera PMS Course and sincerely, I find it one of the best achievements I’ve ever had. I’ve learnt new things about the hotel industry that you cannot easily find it somewhere ...

L'OPINIONE DI Richard Quartey

Informazioni importanti

Tipologia Short course
Livello Beginner
Luogo City of london (Inghilterra)
Durata 20 Days
Inizio 08/01/2018
altre date
  • Short course
  • Beginner
  • City of london (Inghilterra)
  • Durata:
    20 Days
  • Inizio:
    08/01/2018
    altre date
Descrizione

Have you always wanted to work as a hotel receptionist in a top hotel? The Hotel Receptionist & Opera Property Management System Course offered by Reception Academy is the market leading training course, since will provide you with the skills and knowledge required to work in the best hotels in the United Kingdom and abroad.

This course is focused in the practical training and its programme is tailored in partnership with over 500 hotels, such as Premier Inn, Hilton, Hyatt, Marriot, etc. Accordingly, you will learn hotel terminology, up selling techniques, booking procedures and customer service techniques, such as welcoming guests or dealing with guest complaints using a replica hotel reception desk. Students will also have access to a computer to learn how to use Opera Property Management System V5 the software used in most hotels in the UK – check-in and check-out, hotel accounts, etc. Apart from that, you will also gain interview skills in order to improve your job prospects.

Upon successful completion of the course, a graduation ceremony takes place in 4*/5* London hotels to introduce the graduates to human resources staff working for partner hotel branches. In addition, a profile of each graduate consisting of CV, photograph, contact details and employment preferences is created in the academy website, where partnered hotels can access in order to find applicants.

If you have any further questions, do not hesitate to ask for more information through Emagister's website.

Informazioni importanti
Quali sono gli obiettivi della formazione?

Start your new Hotel Career from as little as £45.79 a month. Easy Repayment Plan available for this course.
Get in touch with us if you are interested in this option and wish to find out more.

This popular course has been designed for individuals looking to begin a career in the Hospitality industry. Our training ensures you have all the essential skills needed to be an exceptional Hotel Receptionist, leading to potential employment in Hotels worldwide.

È la formazione giusta per me?

At the Academy it is our goal to ensure you acquire the essential skills under our guidance and set you on the right path for your future. This course is tailored to meet the requirements of individuals with no previous Hotel Receptionist experience. Consequently, anyone from any professional background, nationality or age is welcome to join the course.

Qual è il processo di iscrizione?

To enrol, book online:

- Visit our website
- Choose the course you want to do
- Decide the preferred start date for your course
- Select your preferred time
- Choose your payment option (paid-in-full discounted rate or instalment rate)
- Enter your details (including payment details)
- You will receive an email confirmation of booking
- Please complete the registration process by adding a password for your account.

: Take advantage of our Advanced Purchase Rate and benefit from a 5% discount. Book any classroom course at least 6 weeks before the course is due to start and automatically receive a 5% discount on check out.

Requisiti: Conversational level of English and passion for the Hospitality Industry. Those applicants who do not have a conversational level of English are advised to complete our Hospitality English Language course.

Certificate

Sedi

Dove e quando

Inizio Luogo
20 nov 2017
08 gen 2018
05 feb 2018
05 mar 2018
09 apr 2018
07 mag 2018
04 giu 2018
02 lug 2018
06 ago 2018
03 set 2018
01 ott 2018
29 ott 2018
26 nov 2018
City of London
16 Brune Street, London, Inghilterra
Visualizza mappa
Inizio 20 nov 2017
08 gen 2018
05 feb 2018
05 mar 2018
09 apr 2018
07 mag 2018
04 giu 2018
02 lug 2018
06 ago 2018
03 set 2018
01 ott 2018
29 ott 2018
26 nov 2018
Luogo
City of London
16 Brune Street, London, Inghilterra
Visualizza mappa

Opinioni

Le opinioni degli alunni

"Opera V5 in a fantastic way of training"

  • The people who had attended this course say that they have been trained very well by excellent trainers. In fact they are said really experienced.
  • This course is designed to help trainees acquire the basic and most important skills needed to become an exceptional Hotel Receptionist. They say they have been trained not only to use in a fast, accurate and professional manner Opera PMS 5.0, but also to handle guest complaints and to deliver an excellent service behind the reception desk. This course made them feel prepared for any challenge that may arise.
  • Some of them said that they met a lot of intresting people and that the course has made them more confident.
  • In general they say they are really happy with what they have learned, they have been spending a nice time and recommend the course to people looking for a similar one.
L'aspetto migliore del corso
  • Acquirement of the basic and most important skills needed to become an exceptional Hotel Receptionist.
  • Excellent trainers and great staff.
  • The course has made participant more confident.
Cosa si può migliorare
  • Anything
R
Richard Quartey
08/07/2016
Il meglio It’s an unforgettable experience! I completed the Hotel Receptionist and Opera PMS Course and sincerely, I find it one of the best achievements I’ve ever had. I’ve learnt new things about the hotel industry that you cannot easily find it somewhere else. Pierre was my teacher and he was fantastic, he truly makes you enjoy what you learn. I’ve made friends too! I totally recommended this course, thank you for everything.

Da migliorare All good

Corso realizzato: Luglio 2016 | Consiglieresti questo centro?
M
Martina Di Salvatore
11/07/2016
Il meglio I’ve found the people very friendly. The lessons were useful, so much that I think enrolling this centre has been one of the best decisions I’ve ever made. Plus, I currently have a good job, so I can say it worth. Thank you!

Da migliorare Nothing.

Corso realizzato: Luglio 2016 | Consiglieresti questo centro?
J
Jusy Campagna
09/12/2016
Il meglio My experience here has been brilliant! Although at first it was kind of hard since I used to work in another place, their staff made me feel comfortable because they were always available in case I need it. The first time I used the Opera system was difficult but as I started practicing it became natural. My teacher, Ramin, is a good person; he was there any time I needed him. He taught us how to deal with a formal interview which was useful for me. Now I’m part of Staybridge Suites' staff in Vauxhall and to finally become a professional in this industry, thank you Reception Academy!

Da migliorare Everything OK

Corso realizzato: Dicembre 2016 | Consiglieresti questo centro?

Cosa impari in questo corso?

English Conversation
Receptionist
Interview Techniques
Voice
English
Hospitality
Customer Service
Sales Techniques
Communication Skills
Sales Process
5* Brand Standards
Reception
Booking procedures
Hotel terminology
Reservation procedures
Hotel accounts
Hospitality Communication
Opera PMS

Programma

UK 5* Hotel procedures and brand standards:

  • Customer service procedures; Welcoming guests upon arrival and using correct terminology
  • Checking guests in and out and all other booking/reservation procedures

Opera PMS Version 5 reservation system:

  • Checking–In and Checking-Out guests using the software
  • Introduction to Hotel Accounts used in Front of House
  • This market leading hotel reservation software is utilised by many UK and International Hotels

Sales & guest interaction:

  • Role play sessions using our replica Hotel Reception desk in our classrooms
  • Becoming familiar with hotel terminology (specific language used in the UK)
  • Learning to up-sell a room to a guest
  • Guest complaint handling

Employment Assistance:

  • CV writing skills; guidance on creating the correct CV for Hotels
  • Interview techniques; guidance on how to perform in an interview
  • Career path planning for a clear understanding of your future in the hospitality industry