ITIL Intermediate Level - Release, Control & Validation

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398 
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Importo originale in GBP:
£ 356

Informazioni importanti

Tipologia Corso
Metodologia Online
Durata 1 Year
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  • Corso
  • Online
  • Durata:
    1 Year
  • Inizio:
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Descrizione

Now only £356.

The ITIL Release, Control & Validation course will have a strong focus on implementing changed or new services and the activities that are associated with that process. You will also learn to support the management lifecycle via the application of release, control and validation practices.

Who is it for?

The ITIL Release, Control & Validation course perfectly suits individuals who wish to achieve a greater understanding of release, control and validation practices, as well as professionals who would like to build on their current skill set through further studies.

Informazioni importanti
Quali sono gli obiettivi della formazione?

• Release Manager
• Security Administrator
• IT Operations Manager
• IT Operational Consultant
• Database Administrator
• Security Manager

Requisiti: The ITIL Foundation certification is a prerequisite to undertaking the ITIL Release, Control & Validation course.

Sedi

Dove e quando

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Luogo
Online

Cosa impari in questo corso?

Change Management
Knowledge management
Request Fulfilment
Change Evaluation
Control & Validation
Technology and Implementation Considerations
Introduction to Release
Service Asset and Configuration Management
Service Validation and Testing
Release and Deployment Management
RCV Roles and Responsibilities

Programma

During the ITIL Release, Control & Validation course, you will gain a solid understanding of the RCV processes, service transition principles, how other service lifecycle activities are supported by RCV, the roles and responsibilities associated with RCV and how RCV is measured.

The ITIL Release, Control & Validation course follows the following syllabus:

Module 1 – Introduction to Release, Control & Validation
Module 2 – Change Management
Module 3 – Service Asset and Configuration Management
Module 4 – Service Validation and Testing
Module 5 – Release and Deployment Management
Module 6 – Request Fulfilment
Module 7 – Change Evaluation
Module 8 – Knowledge Management
Module 9 – RCV Roles and Responsibilities
Module 10 - Technology and Implementation Considerations
Module 11 - Exam Preparation

Upon completion of this course, you will earn 4 ITIL credits that will count towards gaining the ITIL Expert certification which requires a total of 22 ITIL credits.

Exam Details

The ITIL Release, Control & Validation course exam consists of multiple choice, scenario-based questions with a pass mark of 70%. The exam lasts for 90 minutes in which you must answer as many of the questions as you are able to.

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