Opera PMS Hotel Software - 1 Week Course

Reception Academy
A London, City of London (Inghilterra)
  • Reception Academy

£ 331 - (392 )

Obliged to Reception Academy, I was a overachiever in your prime course in Dublin with Daniel and I am pleased to say that I have started working on Reception at a very ongoing Kilkenny Hotel. The course actually sub serve to get my self-assurance ...

L'OPINIONE DI Breda Bolger

Informazione importanti

Descrizione

You want to be successful in life. You find yourself unhappy in the wrong job, day after day. Have you completed or are studying a Hotel Management Degree but need to get hands on practice? Learn how to use the most popular property management system on this course and give yourself a competitive advantage in the job market!

During one week we will help you develop skills and acquire the knowledge necessary for working in the tourism and hospitality industry.

Do not hesitate to ask for more information through Emagister's website and assessor will get in touch with you to answer your questions.

Informazione importanti
Quali sono gli obiettivi della formazione?

Upon completion all students shall be familiar with using Opera PMS to create bookings, complete check-ins, check-outs, process cancellations, carry out amendments, exchange foreign currency etc. This provides our students with a working knowledge of hotel procedures and prepares them to run the system efficiently

È la formazione giusta per me?

There are no restrictions for attendance however we generally recommend this course for applicants with some previous Hotel Receptionist experience.

Qual è il processo di iscrizione?

To enrol, book online:


- Visit our website
- Choose the course you want to do
- Decide the preferred start date for your course
- Select your preferred time
- Choose your payment option (paid-in-full discounted rate or instalment rate)
- Enter your details (including payment details)
- You will receive an email confirmation of booking
- Please complete the registration process by adding a password for your account.

: Take advantage of our Advanced Purchase Rate and benefit from a 5% discount. Book any classroom course at least 6 weeks before the course is due to start and automatically receive a 5% discount on check out.

Requisiti: Conversational level of English and passion for the Hospitality Industry. Those applicants who do not have a conversational level of English are advised to complete our Hospitality English Language course.

Certificate of attendance from Reception Academy

Sedi

Dove e quando

Inizio Luogo
20 febbraio 2017
12 giugno 2017
07 agosto 2017
09 ottobre 2017
04 dicembre 2017
City of London
16 Brune Street, London, Inghilterra
Visualizza mappa
20 febbraio 2017
12 giugno 2017
07 agosto 2017
09 ottobre 2017
04 dicembre 2017
London
E1 7NJ, London, Inghilterra
Visualizza mappa

Opinioni

B

25/05/2016
Il meglio Obliged to Reception Academy, I was a overachiever in your prime course in Dublin with Daniel and I am pleased to say that I have started working on Reception at a very ongoing Kilkenny Hotel. The course actually sub serve to get my self-assurance to a level where I am soothing on a busy desk.

Da migliorare I cannot describe this course as negative.

Corso realizzato: Maggio 2016 | Recomendarías este centro? Sí.

Cosa impari in questo corso?

Management
Decision Making
Receptionist
Conflict Resolution
Problem Solving
Travel Agent
Communication Skills
Tourism Marketing
Property
Organizational Skills
IT Management
Hospitality Marketing
Hotel Marketing
Flight Attendant
Hotel reception
Reception
Hotel Receptionist
Opera Property Management System
Opera PMS

Programma


If you have tried to apply for jobs in Hotels, you will see that most hotels require their receptionists to have knowledge of a Hotel computer programme, known as Opera PMS.

This 5 day intensive course is a shorter version of our leading Hotel Receptionist 4 week course. Based around the Opera Property Management System (Opera PMS V5) all relevant theory and techniques are taught to ensure the student gains the required skills to work in international hotels.

Applicants for Hotel Receptionist positions are generally required to have experience with Opera Property Management System (PMS). There are no restrictions for attendance however we generally recommend this course for applicants with some previous Hotel Receptionist experience.

This shorter “fast track” course is ideal for those individuals who have little time to study and wish to refine their existing skills and learn the Opera PMS. This is inclusive of graduates/post-graduates who have completed Hospitality degrees/further qualifications and are looking to refine their CVs.

Our experienced trainers introduce the students to the theory of standard procedures and follow by giving them an overview of the Opera PMS programme. With exclusive access to a laptop for the duration of the course students learn to implement and practice their newly gained knowledge.

During the 20 hour training our dedicated trainers provide assistance by offering advice on the best interview techniques used in the industry.

Course material covered:

  • Understanding the role of a Hotel Receptionist
  • Checking Availability & Quoting Rates
  • Analysing Occupancy via the Rate Grid
  • Introduction to Hotel Accounts
  • Reservation procedures
  • Billing & Payments
  • Billing Instructions: POA & City Ledger (Billback)
  • Booking Procedures
  • Room Allocations
  • Check-Ins and Check-Outs
  • Booking via telephone
  • Traces
  • Routings
  • Adjustments
  • Rebates
  • Fixed Charges
  • Sharer
  • Use of Hotel Terminology

 

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