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Perfect Executive Personal Assistant Training Executive Personal Assistant Courses

The Knowledge Academy
A Cardiff (Galles)

£ 2.995 - (3.558 )

Informazione importanti

  • Corso
  • Cardiff (Galles)
  • Durata:
    2 Days
  • Quando:
    Da definire

The Knowledge Academy Courseware Book Manual Certificate Experienced Instructor Refreshments

Informazione importanti

Dove e quando

Inizio Luogo
Da definire
Castle Street, CF10 1SZ, Cardiff, Galles
Visualizza mappa

Cosa impari in questo corso?

Personal Assistant
IT Management
Skills and Training


The Knowledge Academy Perfect Executive Personal Assistant Training 2 day course covers the following topics:


The Knowledge Academy's Personal Assistant Administration course enables you to learn the skills required to become a prompt and professional personal assistant.

Who is the course for?

  • Personal Assistants new to the role
  • Those who have experience but are looking to define their skills
  • Career change and in need of learning a new skill
  • If you posses great typing skills and a good level of customer service


  • There are no formal pre-requisites prior to attending this course

What will I learn?

  • Learn what is required of you in your role
  • Learn how to understand workloads
  • Learn about time management
  • Learn how to manage diaries
  • Learn about effective delegation
  • Learn how to file

Course Outlines

  • The role of the Executive PA
  • Purpose, definition and expectations of an executive PA
  • Maintaining your focus in a high pressure role
  • Competencies for excellence: skills and attributes of a top-performing PA
  • Working with senior management
  • Understanding business goals and improving information flow
  • Relating your role to your manager's role – working in partnership
  • Understanding work styles and adapting them to maximise productivity
  • Interacting confidently with managers across the organisation
  • Communication skills
  • Verbal and non-verbal communication and their impact
  • Questioning and listening techniques
  • Representing your manager
  • Making good decision
  • Having conversations with impact
  • Presentation skills
  • Project and time management
  • The Project management Cycle – making a meaningful impact at each stage
  • Personal organisation and prioritisation
  • Problem solving techniques
  • Moving forward
  • Getting the most from your appraisal
  • Identifying your career drivers
  • Developing your networking skills

Ulteriori informazioni

  • PA & Secretarial Training in luxury nationwide venues
  • Perform your role as a PA/Secretary at at higher level
  • Courses delivered by highly experienced PA & Secretarial instructors
  • Competitive pricing and unrivalled choice of course dates
  • Includes course material, certificate and manuals
  • Book Online or Call  to speak to a Learning advisor today