Advanced Emotional Intelligence Programme - ILM Endorsed

4.7 eccellente 3 opinioni
  • Ei4Change

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Informazioni importanti

Tipologia Short course
Livello Beginner
Metodologia Online
Durata 1
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  • Short course
  • Beginner
  • Online
  • Durata:
  • Inizio:
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Would you like to explore yourself? Are you interested in learning more about emotional intelligence? If the answer is yes, this course is made for you!

The Emotional Intelligence Advanced Programme explores the construct of emotional intelligence in detail.

It looks at the experience of the inner world; how attitudes, beliefs, values and preferences drive behavioural response and how feelings can be regulated with more effectiveness. The experience of the outer world is explored through empathy, active listening and working with body language.

Motivation, resilience and managing change are covered from the perspective of emotional intelligence supported with the application of coaching techniques to develop emotional intelligence.

Ei4Change ILM endorsed Emotional Intelligence programmes can be tailored according to your requirements delivered as full day or half-day sessions over a period of weeks, or months, allowing time between sessions for reflection and further study.

Programmes include regular opportunities to discuss current issues and seek emotionally intelligent solutions.

Each programme combines expert facilitation by experienced practitioners in their field, knowledge-giving, discussion and opportunities to work through scenarios and problems.

Our programmes are packed with demonstrations, delegate participation, theory and a sense of fun. Throughout the programmes the trainers will be assessing your skills, and providing you with on the spot feedback to enhance your skills. On the final day you will be awarded with your certification (subject to the assessment criteria having been met).

Follow the link you have on emagister.co.uk and you will find all the information you need about this course without any obligation.

Informazioni importanti
Quali sono gli obiettivi della formazione?

- Experience of the Inner World
- Experience of the Outer World
- Motivators and motivational factors
- Emotional resilience
- Managing the emotional pathway through change
- Emotionally intelligent coaching

È la formazione giusta per me?

Not everyone wants to take an academic qualification in Emotional Intelligence, which is why Ei4Change offers programmes endorsed by ILM. These are the benchmark for high quality, bespoke leadership and management training, and often mark the start of the pathway to a full qualification.

All participants on Ei4Change ILM endorsed Emotional Intelligence programmes benefit from free support, information, networking and advice with ILM studying membership for a minimum of six months.

You are awarded an ILM endorsed training certificate in Emotional Intelligence on successful completion of the programme. Having an ILM endorsed training certificate in Emotional Intelligence will help distinguish you from other leaders, trainers and coaches.

Qual è il processo di iscrizione?

We will answer your questions in detail and will arrange a further discussion or meeting in order to assess how we can work with you to deliver your specific requirements.

Requisiti: Fulfilling one or more of the following criteria: - You contribute to decision making within an organisation at either operational, tactical or more strategic level - You are a leader in a team or in a management role and seeking to enhance and develop your career - You have responsibilities for people development activities within an organisation without a specialist function - You are an independent or employed consultant, NLP practitioner, coach or trainer who supports organisations in meeting their goals

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Valutazione del corso
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Valutazione del Centro

Opinioni sul corso

Estate and Facilities Manager Central Manchester Foundation Trust
Il meglio: Very thought provoking.
Da migliorare: .
Corso realizzato: Dicembre 2017
Consiglieresti questo centro?:
Associate Specialist Doctor Royal Albert Infirmary
Il meglio: Extremely good programme, makes you think about softer (higher) interpersonal skills.
Da migliorare: .
Corso realizzato: Maggio 2017
Consiglieresti questo centro?:
Senior Nurse Manager The Christie Hospital NHS Trust
Il meglio: Offered a positive approach on issues in the future.
Da migliorare: .
Corso realizzato: Novembre 2017
Consiglieresti questo centro?:
* Opinioni raccolte da Emagister & iAgora

Cosa impari in questo corso?

Body Language
Personal Effectiveness
Emotional Intelligence
Communication Skills
Team Development
Team Dynamics
Social Skills
Group dynamics


Course Programme

Introduction to Emotional Intelligence

  •  Introduction to Ei4Change and ILM
  •  Images of Organisation
  •  Introducing self
  • Insights into current issues
  • What is emotional intelligence?
  • Why is emotional intelligence important?
  • How do we work with emotional intelligence?
  • Understanding emotions
  • Basic human emotions
  • Micro expressions
  • Identifying and managing emotions
  • Using emotions
  • Goleman’s emotional intelligence framework
  • A virtual exploration of the competencies of emotional intelligence 

Experience of the Inner World

  • Self-knowledge and the Johari  window
  • Strengths, weaknesses, attitudes, beliefs, values
  • Self-management / emotional regulation
  • Noticing feelings
  • Exploring hot buttons
  • Detachment
  • Self-awareness – View of the environment (Marston model)
  • Assertiveness and responsiveness
  • Preferences and focus framework
Preferences in action
  • How I like to be approached
  • How I don’t like to be approached
  • What do I bring to a team?
  • External characteristics of behaviour

Experience of the Outer World

  • Awareness of others - View of the environment (Marston model)
  • Observed behaviour / reading body language
  • Focus on lowest preference
  • Empathy - supporting others
  • Levels of communication
  • Active listening
  • Mapping minds
  • Mapping hearts


  • Filters
  • The motivational meta-program
  • Perfectionism

Emotional Resilience

  • Images of Resilience
  • Emotions that drain resilience
  • Behaviour in the work environment
  • Emotions that build resilience
  • Developing resilience in self and others
  • Strategies to develop resilience 

Managing Change

  • Personal transition through change
  • Feedback practice

Ulteriori informazioni

Details of all Ei4Change online courses can be found at