The Knowledge Academy

Business Process Analyst | Business Process Analysis

The Knowledge Academy
A Cardiff (Wales)

*Prezzo Orientativo
Importo originale in GBP:
£ 1.999

Informazioni importanti

Tipologia Corso
Luogo Cardiff (Wales)
Durata 2
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  • Corso
  • Cardiff (Wales)
  • Durata:
  • Inizio:
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One year’s free BCS, The Chartered Institute for IT, Associate membership
Delegate pack consisting of course notes and exercises Manual Experienced Instructor Refreshments

Strutture (1)
Dove e quando
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Castle Street, CF10 1SZ, Cardiff, Wales
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Inizio Scegli data
Castle Street, CF10 1SZ, Cardiff, Wales
Visualizza mappa

Cosa impari in questo corso?

Business Analysis
Business Process
Career Development
Process Improvement
Business Process
Business Process


The Knowledge Academy BCS Certificate in Modelling Business Processes (Residential) 2 day course covers the following topics:


This course prepares delegates to sit the one-hour, open book, examination leading to the certificate in Business Process Modelling.  The certificate is an optional module in the BCS Business Analysis Diploma.

Course Content

Context for business process modelling

  • Business systems and IT systems
  • Definition of a process
  • Context and detailed approaches
  • Logical and physical processes
  • Roles and responsibilities in business process modelling
  • Process and functional views of an organisation

The organisational view

  • Stakeholders
  • Value chain analysis
  • Systems within an organisation
  • Scope of processes
  • Case study – stakeholder identification and value chain analysis

Modelling an organisation

  • Case study – high-level organisation models

Modelling processes

  • Approaches to process modelling
  • Flow charts
  • Scenario descriptions
  • Activity diagrams
  • End-to-end process maps (‘swim lane’ diagrams)
  • Business events
  • Business rules

Creating ‘As is’ process models

  • Case study – identifying business events and constraints
  • Case study – creating an ‘is’ process map

Analysing tasks

  • Identifying tasks
  • Business events
  • Business rules
  • Task analysis worksheets

Human aspects of performance

  • Support required
  • Standards
  • Skills
  • Feedback and consequences
  • Human performance worksheets

Managing and measuring processes

  • The role of the manager
  • Hierarchy of measures
  • Formal approaches to measurement – Six Sigma

Process improvement and redesign

  • To be’ process models
  • Benchmarks
  • Process problems:
  • Process disconnects
  • Handoffs
  • Delays
  • Lack of IT support
  • Process redesign patterns

Creating ‘To be’ process models

  • Case study – ‘should process maps’

Implementation issues

  • IT requirements
  • Organisation design
  • People issues
  • Procedure design
  • Managing change
  • Case study - implementation

IT support for business processes

  • Bridging the gap between processes and IT
  • Defining IT requirements from process models

Course summary and review

  • Review of concepts and techniques

BCS Membership

Included in your professional certification; one year’s free BCS, The Chartered Institute for IT, Associate membership.

Upon passing your examination, make the most of your professional certification and continue your career development with BCS Associate membership. Whether you’re looking for career support through the BCS global skills, training and development framework, SFIAplus, seeking promotion or a network of new contacts, we’re here to support you. BCS membership provides exclusive access to resources, content and opportunities that will enrich your career.

BCS Membership allows you to give back to society. Some of the industry’s challenges are around personal data, health, education, and IT capabilities. By becoming part of our professional community you can get involved and do your bit to make IT good for society.

Ulteriori informazioni

  • The Course & Examinations are Fully Accredited by BCS
  • Become a Certified Business Analyst in Just 2 Days
  • Flexible Dates, with Small and Interactive classes
  • Gain the Key Skills to get Ahead in Business Analysis
  • Very High Business Analysis delegate Pass Rates
  • Includes pre-course material, manuals, exams and certificates
  • Courses delivered by World Class Business Analysis Training instructors
  • Earning potential with Business Analysis certification between £40k to £80k**
  • Business Analysis Training in Luxury Nationwide Venues
  • Book Online or Call 01344 20399