Hotel Receptionist & Opera PMS Hotel Software - 9 Weekend Course

Reception Academy
A London ((Seleziona))

*Prezzo Orientativo
Importo originale in GBP:
£ 899
Chiedi informazioni a un consulente Emagister

Informazioni importanti

Tipologia Laboratorio intensivo
Livello Livello intermedio
Luogo London ((Seleziona))
Ore di lezione 80h
Durata 20 Giorni
Inizio 17/02/2018
altre date
  • Laboratorio intensivo
  • Livello intermedio
  • London ((Seleziona))
  • 80h
  • Durata:
    20 Giorni
  • Inizio:
    altre date

Start your new Hotel Career from as little as £49.95 a month. Easy Repayment Plan available for this course. Fill out the enquiry form if you are interested in this option and wish to find out more.

Are you interested in becoming a qualified hotel receptionist able to use the most popular hotel reservation system? If so, undertake the Hotel Receptionist & Opera Property Management System delivered on weekends by Reception Academy, which teaches the skills to start your career in the hospitality industry while you are working.

The course programme has been designed in collaboration with the best hotel branches in order to provide you with the key skills of a receptionist including practical training on Opera PMS V5 – check-in, check out and hotel accounts. You will also learn all the necessary brand standards and hotel procedures: customer service, booking and welcoming procedures. The training includes role play sessions in the academy replica reception desk to become familiar with hotel scenarios and terminology.

The last part of the course is focused on employment assistance. Reception Academy will give you guidance on writing your CV and interview techniques. Upon successful completion of the course, candidates gain a certificate and participate in the graduation ceremony, where they are introduced to HR members of hotel groups. The nine sessions are delivered every Sunday or Saturday. Choose the option that suits you best and start your career as a receptionist.


Dove e quando

Inizio Luogo Orario
13 ott 2018
14 ott 2018
Coppergate House, 16 Brune Street, E1 7NJ, (Seleziona), (Seleziona)
17 feb 2018
18 feb 2018
Coppergate House, 16 Brune Street, E1 7NJ, (Seleziona), (Seleziona)
09:30 - 18:00
Inizio 13 ott 2018
14 ott 2018
Coppergate House, 16 Brune Street, E1 7NJ, (Seleziona), (Seleziona)
Inizio 17 feb 2018
18 feb 2018
Coppergate House, 16 Brune Street, E1 7NJ, (Seleziona), (Seleziona)
Orario 09:30 - 18:00

Domande più frequenti

· Quali sono gli obiettivi del corso?

This course covers standard Hotel procedures, introduction to Opera Property Management System (Opera PMS V5), Brand standards of 5* Hotels, and is followed by hands on practical sessions behind a replica desk, where newly learnt skills are put into practice.

· A chi è diretto?

This popular course has been deigned for individuals looking to begin a career in the Hospitality industry. Our training ensures you have all the essential skills needed to be an exceptional Hotel Receptionist, leading to potential employment in Hotels worldwide.

· Requisiti

Conversational level of English and passion for the Hospitality Industry. Those applicants who do not have a conversational level of English are advised to complete our Hospitality English Language course.

· In cosa si differenzia questo corso dagli altri?

Reception Academy's students are trained in accordance with 5 star brand standards of international hotels. Through tailored courses we prepare these skilled candidates to successfully embark upon Hospitality careers. In partnership with over 800 Hotels we maintain a 95% employment success rate for our graduates. As an accredited institution of the BAC we can also offer visa application assistance for Non-EU students, subject to UK visa eligibility requirements.

· Quali saranno i passi successivi alla richiesta di informazioni?

To book the course is very simple: - Visit our website - Choose the course you want to do - Choose if you want to pay the full discounted rate or the instalment rate - Register your details and pay by credit or debit card Once this is completed, you will receive an automatic confirmation by email with a copy of your receipt. To start the course you bring the documents attached to your receipt and we will provide you with everything else, including note pad and pen.

· Why Reception Academy?

Reception Academy is the leading training school for short term vocational Hotel Training. The hotels we work with are well known and much respected in the industry. Through our connections with Hotels, we have taken great effort to learn their specific requirements and what qualities they look for when hiring hotel staff. Our unique concept provides a platform which connects fully trained students with hotels looking to recruit staff. Our successful high record of converting our inexperienced students into employed Hotel Receptionists, speaks volumes as to why people chose us. Feel free to watch our videos on the Reception Academy YouTube channel, which include testimonials from recruiters of major brands as well as previous students talking about the quality of our training.


Non ci sono ancora opinioni su questo corso

Cosa impari in questo corso?

Customer service
Accoglienza alberghiera
Reception d'albergo
Turismo e settore alberghiero (altro)
Inglese turistico




UK 5* Hotel procedures and brand standards:
  • Customer service procedures; Welcoming guests upon arrival and using correct terminology
  • Checking guests in and out and all other booking/reservation procedures
Opera PMS Version 5 reservation system:
  • Checking –In and Checking-Out guests using the software
  • Introduction to Hotel Accounts used in Front of House
  • This market leading hotel reservation software is utilised by many UK and International Hotels
Sales & guest interaction:
  • Role play sessions using our replica Hotel Reception desk in our classrooms
  • Becoming familiar with hotel terminology (specific language used in the UK)
  • Learning to up-sell a room to a guest
  • Guest complaint handling
Employment Assistance:
  • CV writing skills; guidance on creating the correct CV for Hotels
  • Interview techniques; guidance on how to perform in an interview
  • Career path planning for a clear understanding of your future in the hospitality industry

Ulteriori informazioni

9 sessions (1 class per week) every Saturday
9 sessions ( 1 class per week) every Sunday

Gli utenti che erano interessati a questo corso si sono informati anche su...
Leggi tutto