Hotel Reservations Agent & Opera PMS Hotel Software - 4 Week Course - Accredited by the Institute of Hospitality
Corso
A City of London (Inghilterra)
*Prezzo indicativo
Importo originario in GBP:
£ 759 £ 799
Hai bisogno di un coach per la formazione?
Ti aiuterà a confrontare vari corsi e trovare l'offerta formativa più conveniente.
Descrizione
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Tipologia
Laboratorio intensivo
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Livello
Livello base
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Luogo
City of london (Inghilterra)
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Ore di lezione
80h
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Durata
20 Giorni
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Inizio
Scegli data
Do you want to work in the hospitality field? Are you in need of a career change? Reception Academy offers this Hotel Reservations Agent course!
This four (4) week course combines essential theory with practical exercises that will give you the knowledge and the skills to work in Reservations Department of any major Hotel in the world.
During four weeks you will develop and acquire the knowledge and practice needed to work as a Hotel Reservation Agent. If you have any questions or doubts, ask for more information through Emagister's website.
Sedi e date
Luogo
Inizio del corso
Inizio del corso
Profilo del corso
Start your new Hotel Career from as little as £45.79 a month. Easy Repayment Plan available for this course. Get in touch with us if you are interested in this option and wish to find out more.
This comprehensive Hotel Reservation Agent course combines theory and practical exercises to ensure the student has the knowledge and skills to work in any Reservations Department of any major international hotel.
This course was created in conjunction with international hotels therefore all relevant subjects are covered to ensure our students graduate as exceptional professional Hotel Reservations Agents. This course is specifically suited to individuals who wish to expand upon their skill set and therefore progress their career.
To participate in this course we suggest the applicants have conversational level of English. Those applicants who do no have a conversational level of English are advised to complete our Hospitality English Language course.
Reception Academy's students are trained in accordance with 5-star brand standards of international hotels. Through tailored courses, we prepare these skilled candidates to successfully embark upon Hospitality careers. In partnership with over 800 hotels, we maintain a 95% employment success rate for our graduates.
To enrol, simply book online:
- Visit our website
- Choose the course you want to do
- Decide the preferred start date for your course
- Select your preferred time
- Choose your payment option (paid-in-full discounted rate or instalment rate)
- Enter your details (including payment details)
- You will receive an email confirmation of booking
- Please complete the registration process by adding a password for your account.
Opinioni
Materie
- Opera
- Hotel
- Reception
- Customer service
- Hospitality management
- Communication SKILLS
- Organizational Skills
- Hospitality
- Hotel Receptionist
- Market
- Upselling
- Skills and Training
- Basic IT
- Sales Training
- Sales Techniques
- Sales Strategy
- Setting up of Routing and Sharing
- Rate Structure
- Multiple Bookings
- Sales plan
- Hotel procedures
- Reservation procedures
Professori
TBC TCC
TBC
Programma
- Processing bookings via phone
- Group/multiple bookings
- Booking from allocation
- 3rd party payment requirements
- Processing of pre-paid and deposit rates
- Arrival checks, follow up and chasing payment guarantee
- Rate structure and cancellation policies
- Up-Selling services
- Understanding of market codes, source and channels
- Basic understanding of global distribution systems and Opera PMS options
- Revenue per available room (RevPAR), average daily rate (ADR) and commission calculations
- Setting up of routing and sharer
- Room type balancing
- Processing day use bookings
- Pay master accounts
- Essential billing instruction
- Certificate of completion for “Hotel Reservations Agent”
- Hotel specific Reception Academy CV
- Profile photograph to be attached to CV
- Individual profile on the Reception Academy website, which is accessible to over 500 hotels
- Graduation ceremony in a 4/5 star hotel attended by Hotel staff recruiters
- Reception Academy stationery
- Tea & Coffee
Hai bisogno di un coach per la formazione?
Ti aiuterà a confrontare vari corsi e trovare l'offerta formativa più conveniente.
Hotel Reservations Agent & Opera PMS Hotel Software - 4 Week Course - Accredited by the Institute of Hospitality
*Prezzo indicativo
Importo originario in GBP:
£ 759 £ 799