London Training for Excellence

Customer Service Excellence

London Training for Excellence
A London (Inghilterra), Amman (Jordania), Athens (Grecia) e 9 altre sedi
  • London Training for Excellence

3.772 
+IVA
*Prezzo Orientativo
Importo originale in GBP:
£ 3.335
CORSO PREMIUM

Informazioni importanti

Tipologia Short course
Luogo In 12 sedi
Ore di lezione 20h
Durata 5 Days
Inizio Scegli data
  • Short course
  • In 12 sedi
  • 20h
  • Durata:
    5 Days
  • Inizio:
    Scegli data
Descrizione

Emagister has now on its catalogue the Customer Service Excellence Course, which aims to give a new dimension to the customer service teams.

The course strictly focuses on improving the skills and enhancing confidence of the delegates to boost business by converting prospects into customers. Equipped with high-end methodologies and strategies, the course helps the participants to increase sales, growth margins, demonstrate the teams and set up an instance by building strong customer relationships. Our experts have designed the course by merging experimental learning with visual demonstrations to guide the delegates with the most advanced recourses per the requirements of their organizations.

Strutture (12)
Dove e quando
Inizio Luogo
09 lug 2018
Amman
Jordan, Jordania
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Athens
Attiki, Grecia
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28 mag 2018

Barcelona
Barcelona, Spagna
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23 lug 2018
Dubai
Dubai,  Emirati Arabi Uniti
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25 giu 2018
03 set 2018
Frankfurt am Main
Hessen, Germania
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28 mag 2018
London
198-206 Acton Ln, NW10 7NH, London, Inghilterra
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Leggi tutto (12)
Inizio 09 lug 2018
Luogo
Amman
Jordan, Jordania
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Inizio Scegli data
Scegli data
Luogo
Athens
Attiki, Grecia
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Inizio 28 mag 2018

Luogo
Barcelona
Barcelona, Spagna
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Inizio 23 lug 2018
Luogo
Dubai
Dubai,  Emirati Arabi Uniti
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Inizio 25 giu 2018
03 set 2018
Luogo
Frankfurt am Main
Hessen, Germania
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Inizio 28 mag 2018
Luogo
London
198-206 Acton Ln, NW10 7NH, London, Inghilterra
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Inizio 01 ott 2018
Luogo
London
London, Inghilterra
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Inizio 17 set 2018
Luogo
Milano
Milano, Italia
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Inizio 06 ago 2018
Luogo
Mumbai
Maharashtra, India
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Inizio 11 giu 2018
Luogo
München
Bayern, Germania
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Inizio
Luogo
Paris
(75) Paris, Francia
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Inizio 20 ago 2018
Luogo
Zürich
Zürich, Svizzera
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Cosa impari in questo corso?

Management
Customer Care
Customer Service
Customer Relationship Management
Customer Retention
Management Planning
Customer database
Customer Manager
Customer satisfaction
Management
Key Accounts and Customer Service
Key Accounts and Customer Service

Programma

By completing the course the participants will be able to:

  • Understand the customers and what are their expectations
  • Know the purpose of the customer service of the organization
  • Create a positive impact on the customers seeking services
  • Enhance the company’s reputation by ensuring high-end customer service
  • Modify the behavior towards customers and adapt to deal with customers of all temperaments
  • Be positive in promoting the organization and contribute to boosting business
  • Accept the weaknesses and work on that to be the inevitable taskmaster within the team
  • Deal with the challenging situations where the customer’s requirement is not yet fulfilled
  • Be a go-getter when it comes to ensuring the finest customer service at the most professional level