Quality Seal Emagister EMAGISTER CUM LAUDE
Certificate in Customer Service for Fashion Shops

Customer Service for Fashion Shops

Global Edulink
Online
Prezzo Emagister

280 € 44 
+IVA
*Prezzo Orientativo
Importo originale in GBP:
£ 249  £ 39

Informazioni importanti

Tipologia Corso intensivo
Livello Advanced
Metodologia Online
Ore di lezione 30h
Durata Flexible
Inizio Scegli data
Campus online
  • Corso intensivo
  • Advanced
  • Online
  • 30h
  • Durata:
    Flexible
  • Inizio:
    Scegli data
  • Campus online
Descrizione

Access Global Edulink’s course to transform the way in which you approach fashion customer service

In this exciting course, you’ll learn what it takes to provide outstanding customer service for fashion shops. This profession has many desirable skill sets and benefits and includes understanding about the career of a personal shopper and the different types of personal shopping that exists, but with a focus on the fashion industry. The course also includes understanding body shape, and colour analysis. As a personal shopper, it’s also important to know how to take account of, and cater to, your individual client’s unique fashion requirements. Customer service and fashion experts will also teach you about trends, and the communication and protocol involved in social events. You’ll also receive valuable guidance to steer you within your career progression.

In addition, key to your customer service expertise will be learning about the many facets of consumer behaviour and how to excel in a customer service role. Learn also how to effectively attract customers to your shop. And, finally, put your newly gained personal shopping skills to practical use in terms of creating fabulous window and in-store displays, up-selling with the use of hair and make-up styling and general accessories, selling advice, and how to grow your retail presence.

All businesses that sell a product or service to the public should strive to provide their customers with the best possible service every time. This course aims to provide retail workers with the necessary skills and information needed to always put the customer first and go beyond with their service.

Informazioni importanti
È la formazione giusta per me?

Suitable for anyone working in a retail customer service role, at all levels of employment, who wishes to improve their service skills to ensure they’re constantly and consistently achieving and exceeding their customers’ needs and expectations. This includes all employees who deal directly with customers face-to-face or over the telephone.

Qual è il processo di iscrizione?

On receiving your request, one of our staff members will call you or send you a message by explaining everything about the course you are requesting information, including how you can sign up, payment options, exam, and enrollment requirements etc.

Prezzo per gli utenti Emagister: Special promotion price.

Sedi

Dove e quando

Inizio Luogo
Scegli data
Online
Inizio Scegli data
Luogo
Online

Cosa impari in questo corso?

Retail
Access
Benefits
Customer Service
Industry
Personal Shopper
Fashion Shops
PLANNING & ANALYSIS
FASHION AND TRENDS
EVENTS AND PROTOCOLS

Programma

COURSE CURRICULUM

  1. MODULE 1- DEFINITION OF A PERSONAL SHOPPER
  2. MODULE 2- PLANNING & ANALYSIS
  3. MODULE 3- FASHION AND TRENDS
  4. MODULE 4- EVENTS AND PROTOCOLS
  5. MODULE 5- CAREER GUIDANCE
  6. MODULE 6- UNDERSTANDING CONSUMER NEEDS
  7. MODULE 7- CONSUMER ATTITUDES
  8. MODULE 8- SEDUCE CUSTOMERS WITH EXCELLENT SERVICE
  9. MODULE 9- HOW TO TRANSFORM YOUR BUSINESS INTO A CUSTOMER MAGNET
  10. MODULE 10- SALES TIPS

Benefits you will gain:

  • High quality e-learning study materials and mock exams.
  • Tutorials/materials from the industry leading experts.
  • 24/7 Access to the Learning Portal.
  • Benefit of applying NUS extra Discount Card.
  • Recognised Accredited Qualification.
  • Excellent customer service and administrative support.

Method of Assessment:

At the end of the course learners will take an online multiple choice questions assessment test. This online multiple choice questions test is marked automatically so you will receive an instant grade and know whether you have passed the course.

Ulteriori informazioni

Career path

Customer Care Advisor

Sales Associate

Garment Technologist

Visual Consultant