RISPARMIA 94%
International Open Academy

Hotel & Catering Management

5.0 eccellente 1 opinione
International Open Academy
Online
Prezzo Emagister

339 € 22 
*Prezzo Orientativo
Importo originale in GBP:
£ 299  £ 19

Informazioni importanti

Tipologia Corso
Metodologia Online
Ore di lezione 50h
Durata 60
Inizio Scegli data
  • Corso
  • Online
  • 50h
  • Durata:
    60
  • Inizio:
    Scegli data
Descrizione

Wouldn’t it be great to put yourself into the business of helping people? The hospitality industry is always looking for talented individuals who want to find success while helping to brighten people’s days. Is the hospitality industry for you? Do you meet any or all of the following criteria?

Do you enjoy helping people?
Do you like being a host or hostess?
Do you have a passion for food?
Do you want a career where you are in a position of control?
If any of these sound like you, our online Hotel & Catering Management course can help you start a new career doing something that you love. Our course will open up a lot of opportunities for you, whether you are looking to start your own hotel or catering company, or you would just like to climb the ladder at the hotel at which you currently work.

Informazioni importanti
Quali sono gli obiettivi della formazione?

In our comprehensive online course, you will learn:

Food science
Food production and service
How to run a front office
How to manage and coordinate housekeeping services
Basic accounting, marketing, sales, communication, and customer service strategies and techniques
How to use technology to your advantage

Prezzo per gli utenti Emagister:

Strutture (1)
Dove e quando
Inizio Luogo
Scegli data
Online
Inizio Scegli data
Luogo
Online

Opinioni

5.0
eccellente
Valutazione del corso
95%
Lo consiglia
4.6
eccellente
Valutazione del Centro

Opinioni sul corso

S
Saloua Sebban
25/04/2018
Il meglio: I was so surprised how fast and efficient the service is! Very helpful, reasonable prices, and the best among all! I have taken 5 courses and planning to buy more.
Da migliorare: -
Corso realizzato: Aprile 2018
Consiglieresti questo centro?:
* Opinioni raccolte da Emagister & iAgora

Cosa impari in questo corso?

Office IT
Hospitality
Catering
Cooking
Technology
Industry
Ms Office
Catering Management
Hospitality
Office IT
Catering
Office IT
Catering

Programma

Module 1: Hospitality management
1.1 Operating a hotel or catering company
1.2 Projecting comfort and ease
1.3 Elevating your business
1.4 Making a profit

Module 2: Food science
2.1 Chemistry of cooking
2.2 Food preservation
2.3Food technology
2.4 Nutrition

Module 3: Food production
3.1 Basic cooking styles
3.2 Basic cooking methods
3.3 Food handling
3.4 Menu planning
3.5 Pricing

Module 4: Food & beverage service
4.1 Planning the event
4.2 Types of catering options
4.3 Greeting and receiving guests
4.4 Food service
4.5 Bar service
4.6 Coordinating in hotel restaurants

Module 5: Hotel roles
5.1 Food & beverage management
5.2 Maître
5.3 Chef/Cook
5.4 Butlers
5.5 Porters
5.6 Housekeeping staff

Module 6: Hotel front office
6.1 Coordination
6.2 Accommodating guests
6.3 Promoting deals and special offers
6.4 Cashiering and handling money

Module 7: Back office management
7.1 Supporting the front office
7.2 Managing employees
7.3 Special programs
7.4 Managing bookings
7.5 Attracting guests and VIP’s

Module 8: Housekeeping & laundry operation
8.1 Staging the room
8.2 Hygiene and health
8.3 Laundry services
8.4 Accommodating guests

Module 9: Accounting
9.1 Keeping proper records
9.2 Balancing the book
9.3 Cost analysis
9.4 Calculating loss and gain
9.5 Analysing and maximizing profit

Module 10: Sales & marketing
10.1 Customer satisfaction
10.2 Attracting and keeping customers
10.3 Understanding the consumer
10.4 Pricing
10.5 Deals, promotions, coupons, etc.
10.6 Procedures Manual

Module 11: Communication
11.1 Helping customers
11.2 Handling stressful situations
11.3 Communication strategies
11.4 Communicating between departments
11.5 Managing complaints and concerns

Module 12:Applications of technology
12.1 Basic business computers
12.2 Information technology
12.3 Catering management tools
12.4 Making your business shine

Module 13: Hotel security and health & safety
13.1 Necessary security positions
13.2 Fire and emergency safety
13.3 In room security and safety
13.4 First Aid and response plans
13.5 Making guest feel safe and comfortable