EMAGISTER CUM LAUDE
RISPARMIA 81%
Certificate in Hotel Receptionist Training
1 Training

Hotel Receptionist

4.6 eccellente 9 opinioni
1 Training
Online
Prezzo Emagister

112 € 22 
*Prezzo Orientativo
Importo originale in GBP:
£ 99  £ 19

Informazioni importanti

Tipologia Corso intensivo
Livello Beginner
Metodologia Online
Ore di lezione 25h
Inizio Scegli data
Campus online
  • Corso intensivo
  • Beginner
  • Online
  • 25h
  • Inizio:
    Scegli data
  • Campus online
Descrizione

Would you like to develop skills and tools that will enable you to start a career as a receptionist? If the answer is yes, this course is right for you.


This Hotel Receptionist Training will help you obtain the basic office skills necessary to perform professionally and efficiently the daily tasks required of a receptionist. As you progress through each lesson you will learn how to become a skilled receptionist in today’s technology-based offices.


If you want to enjoy all the benefits of the course, contact with us through our website so we can provide you with the most relevant information.

Informazioni importanti
Quali sono gli obiettivi della formazione?

By enrolling to this course, you’ll be able to produce standard documents and you’ll learn about difficult customer handling.
Logging in to this course, you’ll gain knowledge in receptionist and telephone handling skills.
Having this course, you’ll learn master key Microsoft Office programs and social media handling.
In this course, you’ll become masters of data management and record keeping.
This course will gain your knowledge in Travel and Accommodation arranging.
On completion of this course, you’ll gain the best management and customer handling skills.
At the end of this course, you’ll become expert in customer service.

È la formazione giusta per me?

Job hunters & School leavers
College or University student & graduates
Personal assistant & Receptionist
Assistant for company director
New or Temporary staff
Switchboard operator & Front desk operator
Office clerk & Administration Assistant
Travel managers & tour assistants
Front desk supervisor or manager

Qual è il processo di iscrizione?

On receiving your request, one of our staff members will call you or send you a message by explaining everything about the course you are requesting information, including how you can sign up, payment options, exam, and enrollment requirements etc.

Prezzo per gli utenti Emagister: Special promotion price.

Requisiti: You’ll need a computer or tab with an internet connection and Microsoft Office software installed in it. Also, it’s better to have a notepad and a pen with you.

Strutture (1)
Dove e quando
Inizio Luogo
Scegli data
Online
Inizio Scegli data
Luogo
Online

Opinioni

4.6
eccellente
Valutazione del corso
100%
Lo consiglia
4.7
eccellente
Valutazione del Centro

Opinioni sul corso

A
Adelson Brown
16/02/2017
Il meglio: I enjoyed the layout of the course and the way it was imparted.
Da migliorare: No
Corso realizzato: Febbraio 2017
Consiglieresti questo centro?:
A
Aamena Ruksaar
15/05/2017
Il meglio: After I completed this course I’ve found a job and I’m very happy.
Da migliorare: Nothing
Corso realizzato: Maggio 2017
Consiglieresti questo centro?:
D
Dennis Brown
30/07/2017
Il meglio: This course has helped me to boost my knowledge about what it is really necessary in a professional receptionist environment. It encouraged me to work independently and professionally. I highly recommend it to anyone wanting to improve their skills.
Da migliorare: Nothing
Corso realizzato: Luglio 2017
Consiglieresti questo centro?:
* Opinioni raccolte da Emagister & iAgora

Cosa impari in questo corso?

Receptionist
Customer Service
Difficult People
Data Management
Personal Assistant
Record Keeping
Hotel Receptionist
Difficult Customers
Professional Receptionist
Switchboard Operator

Programma

Description

COURSE CURRICULUM

DOWNLOAD MATERIAL

  • Additional Course Materials for Hotel Receptionist

MODULE 01

  • Professional Receptionist Training Course Objectives
  • The 90: 90 Principle to create a powerful first impression
  • Hot Telephone Tips
  • Get the facts- ask the right questions
  • Discuss Solutions- learning to listen
  • Dealing with difficult customers

MODULE 02

  • Practice good telephone skills
  • Managing database and company files
  • Booking or Reservation procedure
  • Deal effectively with security and safety issues
  • Successful Meetings & Minutes
  • Meeting Arrangements
  • Arranging Business Travel and Accommodation
  • Email Tutorial
  • How to use Social Media to promote your company
  • Minute Taking
  • Microsoft Excel Tutorial
  • MS PowerPoint Tips
  • MS Word Tips & Tricks

Course Duration: 

You will have 2 Months (60 days) access to your online study platform from the date you purchased (enrolled) the course. The course is self-paced so you decide how fast or slow the training goes. If you need to extend your course access duration, it can be done at any time by extending your subscription.

How will I be assessed?

  • At the end of the course you will have one Quiz test that will be marked automatically and you will be received an instant grade.
  • You will have a mock exam that you can prepare yourself for the final exam. After successfully passed your exam, you only need to pay £30 for your certificate.

Ulteriori informazioni

Career path

You can start your employment as a hotel receptionist/Switchboard operator/Telephonist and you move up as front desk supervisor and manager. As this is very important figure for organisation in hospitality industry you can work for high profile organisation with your experience.