RISPARMIA 10%
      Reception Academy

      Hotel Reservations Agent & Opera PMS Hotel Software - 4 Week Course - Accredited

      4.7 eccellente 5 opinioni
      Reception Academy
      A City of London (England)
      • Reception Academy

      900 € 810 
      *Prezzo Orientativo
      Importo originale in GBP:
      £ 799  £ 719

      Informazioni importanti

      Tipologia Short course
      Livello Beginner
      Luogo City of london (England)
      Ore di lezione 80h
      Durata 20
      • Short course
      • Beginner
      • City of london (England)
      • 80h
      • Durata:

      Do you want to work in the hospitality field? Are you in need of a career change? Reception Academy offers this Hotel Reservations Agent course!

      This four week course combines essential theory with practical exercises that will give you the knowledge and the skills to work in Reservations Department of any major Hotel in the world.
      It is imparted by the Institute of Hospitality (IOH), a renowned centre that focuses on creating programmes according to the needs of students and its quality, innovation and industry knowledge.

      After successfully completing this course, you will receive 13 CPD points (Continuing Professional Development), it means a record of what you learn and apply in your train at Reception Academy.

      During four weeks you will develop and acquire the knowledge and practice needed to work as a Hotel Reservation Agent. If you have any questions or doubts, ask for more information through Emagister's website.

      Informazioni importanti
      Quali sono gli obiettivi della formazione?

      Start your new Hotel Career from as little as £45.79 a month. Easy Repayment Plan available for this course. Get in touch with us if you are interested in this option and wish to find out more.

      This comprehensive Hotel Reservation Agent course combines theory and practical exercises to ensure the student has the knowledge and skills to work in any Reservations Department of any major international hotel.

      È la formazione giusta per me?

      This course was created in conjunction with international hotels therefore all relevant subjects are covered to ensure our students graduate as exceptional professional Hotel Reservations Agents. This course is specifically suited to individuals who wish to expand upon their skill set and therefore progress their career.

      Qual è il processo di iscrizione?

      To enrol, simply book online:

      - Visit our website
      - Choose the course you want to do
      - Decide the preferred start date for your course
      - Select your preferred time
      - Choose your payment option (paid-in-full discounted rate or instalment rate)
      - Enter your details (including payment details)
      - You will receive an email confirmation of booking
      - Please complete the registration process by adding a password for your account.

      : Take advantage of our Advanced Purchase Rate and benefit from a 10% discount. Book any classroom course at least 4 weeks before the course is due to start and automatically receive a 10% discount on check out.

      Requisiti: To participate in this course we suggest the applicants have conversational level of English. Those applicants who do no have a conversational level of English are advised to complete our Hospitality English Language course.

      Strutture (1)
      Dove e quando
      Inizio Luogo Orario
      02 set 2019
      City of London
      Coppergate House, 16 Brune Street, E1 7NJ, London, England
      Visualizza mappa
      Monday to Friday, 4 hours each day, various course times available
      Inizio 02 set 2019
      City of London
      Coppergate House, 16 Brune Street, E1 7NJ, London, England
      Visualizza mappa
      Orario Monday to Friday, 4 hours each day, various course times available


      Valutazione del corso
      Lo consiglia
      Valutazione del Centro

      Opinioni sul corso

      Guillermo Diaz De La Cruz
      Il meglio: This multi week course of Hotel Receptionist in Reception Academy is full of practical exercises making you feel like genuine front desk agent. All educator was very proficient, learned and extremely motivational.Special thanks to Daniel for his exceptional way of teaching & advises.
      Da migliorare: -
      Corso realizzato: Luglio 2018
      Consiglieresti questo centro?:
      Lenka Chlebcova
      Il meglio: Reception Academy was the best choice what I've ever constructed .Thank you to each one who I met in last four weeks, especially to my mentor Pierre.& likewise to Andrew, Anna and Mr Gizmo. I took in a great deal and I prescribe to everybody who needs to works in hospitality.
      Da migliorare: -
      Corso realizzato: Ottobre 2018
      Consiglieresti questo centro?:
      Milena Vespari
      Il meglio: I thank you to our superb instructor Pierre for information and inspiration shared with us.
      Da migliorare: -
      Corso realizzato: Giugno 2018
      Consiglieresti questo centro?:
      John Carroll
      Il meglio: Graduated end of April. I took in a considerable measure and the preparation given was in an exceptionally proficient Manner. it's ideal for the individuals who need to grow their learning or make a new beginning into a profession in reservations. Much obliged to you to Martin and Pierre for everything. I exceptionally suggest.
      Da migliorare: Nothing.
      Corso realizzato: Settembre 2015
      Consiglieresti questo centro?:
      Il meglio: Before enrolling in this course, I visited the Reception Academy and Ramin welcomed me and answered all my questions. The staff was very friendly too. I learned about Opera and upsell techniques, but this course also focused on the practice. Just after I finished this course, I got interviews and shortly after that I received a position I wanted because they also help you to write your CV and prepare you for interviews.
      Da migliorare: Nothing bad.
      Corso realizzato: Luglio 2016
      Consiglieresti questo centro?:
      * Opinioni raccolte da Emagister & iAgora

      Cosa impari in questo corso?

      Basic IT
      Hospitality Management
      Customer Service
      Sales Techniques
      Sales Strategy
      Communication Skills
      Organizational Skills
      Skills and Training
      Sales Training
      Multiple Bookings
      Setting up of Routing and Sharing
      Rate Structure
      Sales plan
      Reservation procedures
      Hotel Receptionist
      Hotel procedures


      Course Material covered:
      • Processing bookings via phone
      • Group/multiple bookings
      • Booking from allocation
      • 3rd party payment requirements
      • Processing of pre-paid and deposit rates
      • Arrival checks, follow up and chasing payment guarantee
      • Rate structure and cancellation policies
      • Up-Selling services
      • Understanding of market codes, source and channels
      • Basic understanding of global distribution systems and Opera PMS options
      • Revenue per available room (RevPAR), average daily rate (ADR) and commission calculations
      • Setting up of routing and sharer
      • Room type balancing
      • Processing day use bookings
      • Paymaster accounts
      • Essential billing instruction
      Inclusive of the price:
      • Certificate of completion for “Hotel Reservations Agent”
      • Hotel specific Reception Academy CV
      • Profile photograph to be attached to CV
      • Individual profile on the Reception Academy website, which is accessible to over 500 hotels
      • Graduation ceremony in a 4/5 star hotel attended by Hotel staff recruiters
      • Reception Academy stationery
      • Tea & Coffee