Become accredited in the world renowned ITIL®

ITIL® Foundation Level - Training & Exam Package

4.7 eccellente 3 opinioni
e-Careers Limited
Online

335 
*Prezzo Orientativo
Importo originale in GBP:
£ 295

Informazioni importanti

Tipologia Vocational qualification
Metodologia Online
Durata 12 Months
Inizio Scegli data
  • Vocational qualification
  • Online
  • Durata:
    12 Months
  • Inizio:
    Scegli data
Descrizione

Become ITIL® Certified with an official licensed affiliate. The ITIL® framework guides businesses to design and deliver IT solutions which will benefit both themselves and their customer. It is seen as the number one solution framework and approach to service management in the world.

Informazioni importanti
Quali sono gli obiettivi della formazione?

Once the Foundation Certification has been achieved then you will be able to function as a service manager or a member of a first-line support team averaging a salary of £23,000. After taking the Foundation course you can also venture further into the ITIL® framework through the Intermediate modules. The course counts as two credits towards the 17 needed to progress to Managing Across the Lifecycle.
Source: www.payscale.com

È la formazione giusta per me?

The ITIL® Foundation course is ideal for project managers, service managers or anyone who is in or is looking to get into first-line support or an IT engineering role.

Requisiti: There are no pre-requisites to sit the ITIL® Foundation but the Foundation is a minimum requirement before moving on to either of the intermediate tracks.

Sedi
Dove e quando
Inizio Luogo
Scegli data
Online
Inizio Scegli data
Luogo
Online

Opinioni

4.7
eccellente
Valutazione del corso
100%
Lo consiglia
4.4
fantastico
Valutazione del Centro

Opinioni sul corso

L
Laura Rolfe
19/03/2016
Il meglio: In general, I had a positive experience. It has been easy to understand and the resources have been really useful for my learning too.
Da migliorare: .
Corso realizzato: Marzo 2016
Consiglieresti questo centro?:
L
Lucy Heard
19/07/2017
Il meglio: I have taken several ITIL Intermediate courses, most recently about Service Design. Thought the content and the delivered material were good included many mock exams. I would definitely recommend it.
Da migliorare: Nothing.
Corso realizzato: Luglio 2017
Consiglieresti questo centro?:
S
Sangeeta
25/07/2017
Il meglio: The courses were really easy to follow. I have liaised mainly with Tina Rogers who has dealt with my queries very efficiently and has been very helpful.
Da migliorare: .
Corso realizzato: Luglio 2017
Consiglieresti questo centro?:

Cosa impari in questo corso?

IT
Service Management
ITIL
Foundation
Improvement
Service Transition
Service Life Cycle
Service Operation
Service Delivery
Service Implementation

Programma

The ITIL® Foundation course provides students with comprehensive first-level training guaranteeing them a good understand of ITIL® principles and how they can be applied to improve and formalise IT service operations. • The service management lifecycle and the key stages used to manage service requests • Defining a service strategy that meets the needs of all users of the IT service • Implementing a service that supports the strategy • Building intermediate delivery services that maintain standards during the transition period • The operations required to maintain customers expected levels of service and transition • Building a continual service improvement plan that keeps raising standards and customer satisfaction levels.

Ulteriori informazioni

Flexible, interest-free, part payment options available.