Hudson Courses Limited

ITIL® Planning, Protection & Optimisation (official exam included)

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Hudson Courses Limited

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Metodologia Online
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Would you like to give an impulse to your professional life? If so, you should check this ITIL® Planning, Protection & Optimisation (official exam included) course, organized by Hudson Courses Limited, that Emagister.co.uk has added to its catalogue.

ITIL, formally an acronym for Information Technology Infrastructure Library, is a set of detailed practices for IT service management (ITSM) that focuses on aligning IT services with the needs of business. In its current form (known as ITIL 2011), ITIL is published as a series of five core volumes, each of which covers a different ITSM lifecycle stage.

ITIL describes processes, procedures, tasks, and checklists which are not organization-specific, but can be applied by an organization for establishing integration with the organization’s strategy, delivering value, and maintaining a minimum level of competency. It allows the organization to establish a baseline from which it can plan, implement, and measure. It is used to demonstrate compliance and to measure improvement.

ITIL is globally accepted as the most widely used best practices for IT service management. Companies that use ITIL best practices range from IT companies, the Fortune 500 market, governments, and small businesses. ITIL is used internationally.

Click on our website Emagister.co.uk in order to find all the information related to the course. We will inform you about the course without any obligation.

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Requisiti: In order to undertake this course and sit the exam, you must have passed the ITIL Foundation exam first. It is recommended however that you have also obtained the ITIL Practitioner certification as well.

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Il meglio: I find Cisco is the best course for me. I am enjoying this amazing course with great study materials in videos. I will love to recommend this company to get trainee with a number of things.
Da migliorare: nothing to improve
Corso realizzato: Marzo 2018
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Cosa impari in questo corso?

Security Management
IT risk
Management Planning
Service Operations
Service Management
Security risk management
Service reports and dashboards


Course Programme

This course bundle includes the ITIL Planning, Protection & Optimisation course material, plus the official ITIL exam. Scroll down to see what’s covered in this course.

Course 01 – Course Introduction – 12m
Topic A – Course Organization
Topic B – Course Conventions & Agenda

Course 02 – Planning, Protection & Optimization – 52m
Topic A – Introduction to Planning, Protection & Optimization
Topic B – Principles
Topic C – PPO Summary

Course 03 – PPO Processes – 3h 19m
Topic A – Availability Management
Topic B – Capacity Management
Topic C – IT Service Continuity Management
Topic D – Information Security Management
Topic E – Demand Management
Topic F – PPO Processes Summary

Course 04 – Organize & Implement – 1hr 1m
Topic A – Organize for PPO
Topic B – Technology Considerations
Topic C – Implementing PPO
Topic D – Organization & Implement Summary
Mock Exam