RISPARMIA 65%
      RISPARMIA 65%
      Hudson Courses Limited

      ITIL® Service Transition (official exam included)

      5.0 eccellente 1 opinione
      Hudson Courses Limited
      Online
      • Hudson Courses Limited
      Prezzo Emagister

      1.712 € 607 
      *Prezzo Orientativo
      Importo originale in GBP:
      £ 1.549  £ 549
      CORSO PREMIUM

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      Metodologia Online
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      Descrizione

      Are you interested in increasing your knowledge in ITIL? If your answer is “yes” then you should join this ITIL® Service Transition (official exam included) course, by Hudson Courses Limited, that Emagister.co.uk has added to its catalogue.

      ITIL, formally an acronym for Information Technology Infrastructure Library, is a set of detailed practices for IT service management (ITSM) that focuses on aligning IT services with the needs of business. In its current form (known as ITIL 2011), ITIL is published as a series of five core volumes, each of which covers a different ITSM lifecycle stage.

      ITIL describes processes, procedures, tasks, and checklists which are not organization-specific, but can be applied by an organization for establishing integration with the organization’s strategy, delivering value, and maintaining a minimum level of competency. It allows the organization to establish a baseline from which it can plan, implement, and measure. It is used to demonstrate compliance and to measure improvement.

      ITIL is globally accepted as the most widely used best practices for IT service management. Companies that use ITIL best practices range from IT companies, the Fortune 500 market, governments, and small businesses. ITIL is used internationally.

      Click on our website Emagister.co.uk in order to find all the information related to the course. We will inform you about the course without any obligation.

      Informazioni importanti

      Prezzo per gli utenti Emagister:

      Requisiti: In order to undertake this course and sit the exam, you must have passed the ITIL Foundation exam first. It is recommended however that you have also obtained the ITIL Practitioner certification as well.

      Strutture (1)
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      Online
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      Online

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      Opinioni sul corso

      A
      ANONYMOUS BUYER
      30/01/2018
      Il meglio: This amazing place is really nice because of its environment and great services. thanks to Reed.co.uk for leaning to such a training company.
      Da migliorare: nothing to improve
      Corso realizzato: Gennaio 2018
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      * Opinioni raccolte da Emagister & iAgora

      Cosa impari in questo corso?

      Management Information Systems
      IT
      Technology
      IT risk
      Management Planning
      Service Operations
      Service Management
      Service level management
      Service reports and dashboards
      IT Service Management

      Programma

      Course Programme


      This course bundle includes the ITIL Service Transition course material, plus the official ITIL exam. Scroll down to see what’s covered in this course.
       

      Course 01 – Course Introduction – 12m
      Topic A – Course Organization
      Topic B – Course Conventions & Agenda


      Course 02 – Service Transition – 31m
      Topic A – Introduction to Service Transition
      Topic B – Principles of Service Transition
      Topic C – Service Transition Summary


      Course 03 – Service Transition Processes – 3h 53m
      Topic A – Planning & Support
      Topic B – Change Management
      Topic C – Service Asset & Configuration Management
      Topic D – Release & Deployment Management
      Topic E – Service Validation & Testing
      Topic F – Change Evaluation
      Topic G – Knowledge Management


      Course 04 – Common Service Transition Activities – 35m
      Topic A – Common Activities
      Topic B – Common Activities Summary


      Course 05 – Structure, Technology & Implementation – 57m
      Topic A – Organizing Service Transition
      Topic B – Technology Considerations
      Topic C – Implementing Service Transition
      Topic D – Structure, Technology & Implementation Summary



      Mock Exam