RISPARMIA 76%
Diploma in Office Admin & Reception Skills
1 Training

Office Admin and Reception Skills Diploma

5.0 eccellente 1 opinione
1 Training
Online
Prezzo Emagister

138 € 34 
*Prezzo Orientativo
Importo originale in GBP:
£ 119  £ 29

Informazioni importanti

Tipologia Corso intensivo
Livello Beginner
Metodologia Online
Ore di lezione 30h
Inizio Scegli data
Campus online
  • Corso intensivo
  • Beginner
  • Online
  • 30h
  • Inizio:
    Scegli data
  • Campus online
Descrizione

The Diploma in Office Admin & Reception Skills provides students the hands-on training in various key administrative areas of a business or a working environment. You will be trained in word processing, spread sheets, PowerPoint and other relevant software, as well as bookkeeping concepts, computerized accounting and administrative skills.

Our online courses offer you the opportunity to study 24/7 wherever you are in the world. These intensive on line courses are open to anyone with an interest in the topic and give you access to world-class learning led by IAP.

Informazioni importanti
Quali sono gli obiettivi della formazione?

By enrolling to this course, you’ll learn how to conduct administrative procedures.
In this course, you’ll learn how to produce standard documents.
This course will teach you about report and letter writing.
On completion of this course, you’ll learn master key Microsoft Office programs.
Having this course, you will become masters of data management and record keeping.
Logging in to this course, you’ll develop your typing speed.
This course gives you the knowledge in CV and cover letters writing.
In this course, you’ll gain the best management, receptionist and customer service skills.
At the end of this course, you can be the motivator of your employees.

È la formazione giusta per me?

Job hunters & School leavers
College or University student & graduates
Personal assistant & Receptionist
Assistant for company director
New or Temporary staff
Office Administrators & Office managers
Office clerk, Marketing assistant & Administration Assistant
Secretary or Executive
Web content writers & Bloggers
Technical, business & Report writers

Qual è il processo di iscrizione?

On receiving your request, one of our staff members will call you or send you a message by explaining everything about the course you are requesting information, including how you can sign up, payment options, exam, and enrollment requirements etc.

Prezzo per gli utenti Emagister: Special promotion price.

Requisiti: You’ll need a computer or tab with an internet connection and Microsoft Office software installed in it. Also, it’s better to have a notepad and a pen with you.

Strutture (1)
Dove e quando
Inizio Luogo
Scegli data
Online
Inizio Scegli data
Luogo
Online

Opinioni

5.0
eccellente
Valutazione del corso
100%
Lo consiglia
4.6
eccellente
Valutazione del Centro

Opinioni sul corso

S
Sarah Hue
01/05/2017
Il meglio: I applied for the Diploma in Office Admin and Reception Skills. It gave me a deeper understanding of the subject with many useful examples. I definitely recommend it!
Da migliorare:
Corso realizzato: Maggio 2017
Consiglieresti questo centro?:
* Opinioni raccolte da Emagister & iAgora

Cosa impari in questo corso?

Bookkeeping
Word
Powerpoint
Access
Office IT
Microsoft Excel
Microsoft Word
Ms Office
Ms PowerPoint
Microsoft Access
Diary Management
Ms Word
Microsoft Outlook
Reception
Office Admin
Computerized Accounting
Data Management & Record Keeping

Programma

Description

COURSE CURRICULUM

1. DEVELOPING CUSTOMER SERVICE SKILLS

  • Professional Receptionist Training Course Objectives
  • The 90: 90 Principle to create a powerful first impression
  • Hot Telephone Tips
  • Get the facts- ask the right questions
  • Discuss Solutions- learning to listen
  • Dealing with difficult customers

2. BUSINESS REPORTS AND LETTER WRITING

  • Business Writing Skills
  • Introduction to Business Report Writing
  • Exploring Reports
  • How to Prepare for Writing
  • Exercise Files: Business Report Writing

3. E-MAILS WRITING TIPS

  • Introduction to Effective Email Writing
  • Writing Email Messages
  • Email Manners

4. TYPING SPEED DEVELOPMENT

  • Effective Typing

5. TIPS FOR SPEED READING

  • Tips for Speed Reading

6. MICROSOFT WORD

  • Introduction to Microsoft Word
  • First Step to MS Word
  • Text Editing & Formatting
  • Formatting Paragraph and Pages
  • Creating Styles, Themes, Number and Bullets
  • Columns & Tables
  • Macros and Proofing
  • Sharing and Reviewing Documents
  • Modify Word Document
  • Exercise Files: Microsoft Word 2016

7. MICROSOFT EXCEL

  • Getting Started with Microsoft Excel
  • Data Entering
  • Creating Formulas and Functions
  • Formatting
  • Worksheet Views, Multiple Worksheets and Workbooks
  • IF, VLOOKUP, and Power Functions, Security & Sharing
  • Data Management, Data Analysis Tools
  • PivotTables & Macros
  • Exercise Files: Microsoft Excel 2016

8. MICROSOFT POWERPOINT

  • Getting Started with Microsoft PowerPoint
  • Working with Presentations & Slides
  • Adding Pictures & Contents to Slides
  • Adding Shapes, Diagrams, Charts, Video, Audio, and Animation to Slides
  • Preparing & Delivering Speech
  • Reusing and Sharing Presentations
  • Exercise Files: Microsoft PowerPoint 2016

9. MICROSOFT OUTLOOK

  • Getting Started with Outlook
  • Adding and Connecting Accounts, Reading & Organizing Mails
  • Creating and Sending Mail, Creating and Working with People
  • Working with Delegates & Calendars
  • Creating Tasks and Notes, Working with Outlook Data

10. MICROSOFT ACCESS

  • Introduction to MS Access
  • Creating Tables & Setting up Properties
  • Queries
  • Creating Forms & Reports
  • Working with Macros, Integrating Access with Office Suite
  • Database Management
  • Exercise Files- Microsoft Access 2016

11. DIARY MANAGEMENT

  • Diary Management
  • Diary and Time Management with Outlook

12. HANDLING CONFIDENTIAL DOCUMENTS

  • Handling Confidential Documents

13. JOB FUNCTIONS AND DESCRIPTION OF OFFICE ADMIN/ MANAGER

  • Job functions and Description of Office Administrator and Manager

14. SUCCESSFUL MEETING MINUTES

  • Taking Minutes

15. NOTE TAKING

  • Note Taking
  • Exercise Files: Note Taking

16. DOCUMENT PROOFREADING

  • Document Proofreading

17. APPOINTMENT BOOKING AND ARRANGING INTERVIEWS

  • Appointment Booking and Arrange an Interview

18. DELIVERING POSTAL MAIL

  • Delivering Postal Mail

19. DICTATING

  • Dictating

20. ORGANISING A MEETING

  • Organising a Meeting
  • Exercise Files: Organising Meeting

21. DATA MANAGEMENT, RECORD KEEPING AND FILING

  • Data Management & Record Keeping

22. EVENT PLANNING

  • Event Planning Essentials

23. ARRANGE BUSINESS TRAVEL & ACCOMMODATION

  • Arranging Business Travel and Accommodation

24. BOOKKEEPING

  • Introduction to Accounting
  • Financial & Managerial Accounting
  • Taxes

25. QUICKBOOKS FOR PAYROLL MANAGEMENT

  • Introduction to QuickBooks
  • Setting up the Employee Payroll
  • Running the Payroll
  • Exercise Files: QuickBooks for Payroll Management

26. INVOICING/PETTY CASH

  • Invoicing and Petty cash

27. SUPERVISING AND MONITORING THE OFFICE WORKS

  • Supervising and monitoring the office works

28. TIME MANAGEMENT

  • Introduction to Time Management
  • Fundamentals of Productivity
  • How to Use Your Calendar Effectively
  • Setting up Priorities and Schedule
  • Timer Budgeting
  • Exercise Files: Time Management

29. MOTIVATING EMPLOYEES

  • Motivating Employees

30. CREATING AN EFFECTIVE CV AND COVER LETTER

  • Business Resumes & Job Applications
  • How to Gather Information for Your CV
  • Write your CV
  • CV Writing Tips and Layouts
  • Different CV Formats
  • Saving a CV to Different Formats and Online CV Banks
  • Finishing Your CV
  • Exercise Files: Creating an Effective CV

 

Course Duration: 

You will have 2 Months (60 days) access to your online study platform from the date you purchased (enrolled) the course. The course is self-paced so you decide how fast or slow the training goes. If you need to extend your course access duration, it can be done at any time by extending your subscription.

How will I be assessed?

  • You will have one Quiz and one Assignment. Pass Mark is 50%.
  • You only need to pay £89 for assessment and certification when you submit your assignment.

Ulteriori informazioni

Career path

There are different paths in which your career could develop. You can be an office administrator, office manager, team supervisor or you can become a Personal Assistant for company director and executives or for senior management positions.