Falconbury Ltd

Positive Persuading and Influencing Skills

4.0 fantastico 27 opinioni
Falconbury Ltd
A London (England)
Prezzo Emagister

1.436 € 1.196 
*Prezzo Orientativo
Importo originale in GBP:
£ 1.199  £ 999

Informazioni importanti

Tipologia Corso
Luogo London (England)
Durata 2
Inizio Giugno
  • Corso
  • London (England)
  • Durata:
  • Inizio:

This two-day workshop will give you an opportunity to improve and enhance your persuading and influencing skills within business.

This course will help you to build confidence and acquire skills to increase your personal effectiveness in dealing with colleagues, clients, bosses and stakeholders across the corporate spectrum. Dynamically designed and delivered, the interactive programme focuses on best practice tips and techniques that will allow you to strengthen and perfect your influencing ability in three key areas:

Improved inter-dependent working across functions and even cultural boundaries
Increased self-awareness – gaining insights in how you come across to others
Great communication, self-projection and influencing skills
Attending this seminar will help you to understand and define behaviours which lead to effective interpersonal communication at different levels, both inside and outside the organisation.

Informazioni importanti
Quali sono gli obiettivi della formazione?

Benefits of attending:

Identify some of the more challenging obstacles to effective communication
Learn how to prepare for one-to-one and one-to-group communication
Acquire and practise communication skills which lead to improved relationships in the workplace
Explore strategies for handling difficult people and situations
Learn how to work with individuals from different functions and cultural backgrounds
Develop a personal effectiveness ‘action plan’ for the future

È la formazione giusta per me?

This course will be relevant for anyone who wants to improve their influencing skills in the workplace, including:

Experienced line managers and leaders
Newly appointed managers
Functional or department heads
Project or team leaders
Technical support specialists
Advisers and consultants

Prezzo per gli utenti Emagister: Until 10th of May


Strutture (1)
Dove e quando
Inizio Luogo
13 nov 2019
11 Thurloe Place , SW7 2RS, London, England
Visualizza mappa
Inizio 13 nov 2019
11 Thurloe Place , SW7 2RS, London, England
Visualizza mappa


Valutazione del corso
Lo consiglia
Valutazione del Centro

Opinioni sul corso

Natasa Sagernik
Sul corso: I am satisfied with my experience
Corso realizzato: Maggio 2019
Consiglieresti questo centro?:
Maud Gote
Sul corso: The speaker has done a good job
Corso realizzato: Maggio 2019
Consiglieresti questo centro?:
John Thomissen
Sul corso: Courses were good and speakers were amazing and they offered extensive knowledge.
Corso realizzato: Maggio 2019
Consiglieresti questo centro?:
Oliver Storey,
Sul corso: I enjoyed the course, Mark was an interesting trainer and I enjoyed the course more than anything, I had the best time ever, services were legal.
Corso realizzato: Maggio 2019
Consiglieresti questo centro?:
Lucy Golbourn
Sul corso: The content was highly useful and nice. The presentation made it easy to understand.
Corso realizzato: Maggio 2019
Consiglieresti questo centro?:
* Opinioni raccolte da Emagister & iAgora

Cosa impari in questo corso?

Performance Management
Influencing Skills
Persuasion Skills
Personal Effectiveness
Team Leadership
Team Training
Workflow Management
Communication Training
Team management
Performance Management
Leadership Qualities
Influencing Skills
Effective Influence
Positive Persuading
Behavioural Influence


Introduction, welcome and objectives

  • Defining personal effectiveness (scene-setting, terms of reference – behaviour and personality – group work and discussion)

Behavioural influences (self-awareness)

  • Factors which influence human behaviour at home and at work
  • Family and parents – genetic, gender and generation influences
  • Culture and ethnicity
  • Understanding the difference between negative manipulation and influencing with integrity

Understanding the diverse forces which influence motivational response

  • Mindsets
  • Gender
  • Generation and age
  • Nationality and regionality
  • Behavioural styles
  • Leadership and management styles

Communication models that work

  • An introduction to EI (emotional intelligence) – EI self-mapping tools
  • How to read and interpret other people’s behaviour
  • Calibrating – pacing and/or leading – neuro-linguistic programming concepts and skills
  • Defining and distinguishing positive and negative behaviours
  • Examining and exploring passive, aggressive and assertive behaviour
  • Techniques for assertiveness
  • Analysing behaviour patterns – self-others using the people mapping and behavioural toolkit

Communication skills workshop

  • Developing communication strategies that work
  • The 4-Box Model
  • Planning communication: starting, maintaining and ending discussion
  • Techniques for involving others
  • Listening skills: theory and practice – open and closed questions, summarising and clarifying
  • Learning to ‘say no’, handle criticism, express criticism, make requests
  • Preparing for difficult conversations with colleagues, peers and other stakeholders
  • ‘Selling’ ideas, getting buy-in and getting commitment from others
  • Influencing a group of individuals who represent different ‘style challenges’
  • Influencing people from other cultures and backgrounds
  • E-persuasion and influencing – using IT tools such as email and teleconferencing to persuade and influence from a distance
  • Dealing with difficult customers, colleagues, bosses and staff
  • Techniques for ‘self-projection’
  • Handling aggressive as well as passive individuals
  • Working with non-verbal communication
  • Managing conflict and stressful communication – response vs reaction
  • Evaluating performance and planning for improvement – follow-up