RISPARMIA 76%
Diploma in Secretary & PA
1 Training

Secretary & PA Diploma

1 Training
Online
Prezzo Emagister

138 € 34 
*Prezzo Orientativo
Importo originale in GBP:
£ 119  £ 29

Informazioni importanti

Tipologia Corso intensivo
Livello Beginner
Metodologia Online
Ore di lezione 30h
Inizio Scegli data
Campus online
  • Corso intensivo
  • Beginner
  • Online
  • 30h
  • Inizio:
    Scegli data
  • Campus online
Descrizione

This Secretary & PA Diploma will help you obtain the basic office skills necessary to perform professionally and efficiently the daily tasks required of a secretary or Personal Assistant. As you progress through each lesson you will learn how to become a skilled receptionist in today’s technology-based offices.

Informazioni importanti
Quali sono gli obiettivi della formazione?

By enrolling to this course, you’ll become an expert in customer service.
In this course, you’ll learn receptionist and telephone skills.
This course will teach you how to produce standard documents.
Logging in to this course, you’ll learn master key Microsoft Office programs
Having this course, you’ll become masters of data management and record keeping.
This course will gain your knowledge in appointment booking and interview arranging.
On completion of this course, you’ll learn about difficult customer handling.
At the end of this course, you’ll gain best management skills.

È la formazione giusta per me?

College or University student & graduates
Personal assistant & Receptionist
Assistant for company director
New or Temporary staff
Switchboard operator & Front desk operator
Office clerk & Administration Assistant
Travel managers & tour assistants
Front desk supervisor and manager

Qual è il processo di iscrizione?

On receiving your request, one of our staff members will call you or send you a message by explaining everything about the course you are requesting information, including how you can sign up, payment options, exam, and enrollment requirements etc.

Prezzo per gli utenti Emagister: Special promotion price.

Requisiti: You’ll need a computer or tab with an internet connection and Microsoft Office software installed in it. Also, it’s better to have a notepad and a pen with you.

Strutture (1)
Dove e quando
Inizio Luogo
Scegli data
Online
Inizio Scegli data
Luogo
Online

Cosa impari in questo corso?

PA
Customer Service
Data Management
Time management
Secretary
Record Keeping
Diary Management
Microsoft Office
Managerial accounting
Dictating
Employee payroll
Best Management Skills

Programma

Description

COURSE CURRICULUM

1. JOB FUNCTIONS AND DESCRIPTION OF A SECRETARY/ AND PA

  • Job functions and Description of a Secretary/ PA

2. DIARY MANAGEMENT

  • Diary Management
  • Diary and Time Management with Outlook

3. BUSINESS REPORTS AND LETTER WRITING

  • Business Writing Skills
  • Introduction to Business Report Writing
  • Exploring Reports
  • How to Prepare for Writing
  • Exercise Files: Business Report Writing

4. E-MAILS WRITING TIPS

  • Introduction to Effective Email Writing
  • Writing Email Messages
  • Email Manners

5. HANDLING CONFIDENTIAL DOCUMENTS

  • Handling Confidential Documents

6. SUCCESSFUL MEETING MINUTES

  • Taking Minutes

7. NOTE TAKING

  • Note Taking
  • Exercise Files: Note Taking

8. DATA MANAGEMENT, RECORD KEEPING AND FILING

  • Data Management & Record Keeping

9. APPOINTMENT BOOKING AND ARRANGING INTERVIEWS

  • Appointment Booking and Arrange an Interview

10. DELIVERING POSTAL MAIL

  • Delivering Postal Mail

11. DICTATING

  • Dictating

12. CUSTOMER SERVICE AND TELEPHONE HANDLING SKILLS

  • Customer Service Basics Over the Phone
  • Get the facts- ask the right questions
  • Discuss Solutions- learning to listen
  • Dealing with difficult customers
  • Developing Inbound & Outbound Telephone Skills
  • Hot Telephone Tips

13. ORGANISING A MEETING

  • Organising a Meeting
  • Exercise Files: Organising Meeting

14. BOOKKEEPING

  • Introduction to Accounting
  • Financial & Managerial Accounting
  • Taxes

15. INVOICING/PETTY CASH

  • Invoicing and Petty cash

16. DOCUMENT PROOFREADING

  • Document Proofreading

17. QUICKBOOKS FOR PAYROLL MANAGEMENT

  • Introduction to QuickBooks
  • Setting up the Employee Payroll
  • Running the Payroll
  • Exercise Files: QuickBooks for Payroll Management

18. TIPS FOR SPEED READING

  • Tips for Speed Reading

19. CREATING AN EFFECTIVE CV AND COVER LETTER

  • Business Resumes & Job Applications
  • How to Gather Information for Your CV
  • Write your CV
  • CV Writing Tips and Layouts
  • Different CV Formats
  • Saving a CV to Different Formats and Online CV Banks
  • Finishing Your CV
  • Exercise Files: Creating an Effective CV

20. TIME MANAGEMENT

  • Introduction to Time Management
  • Fundamentals of Productivity
  • How to Use Your Calendar Effectively
  • Setting up Priorities and Schedule
  • Timer Budgeting
  • Exercise Files: Time Management

21. MOTIVATING EMPLOYEES

  • Motivating Employees

22. TYPING SPEED DEVELOPMENT

  • Effective Typing

23. MICROSOFT WORD

  • Introduction to Microsoft Word
  • First Step to MS Word
  • Text Editing & Formatting
  • Formatting Paragraph and Pages
  • Creating Styles, Themes, Number and Bullets
  • Columns & Tables
  • Macros and Proofing
  • Sharing and Reviewing Documents
  • Modify Word Document
  • Exercise Files: Microsoft Word 2016

24. MICROSOFT EXCEL

  • Getting Started with Microsoft Excel
  • Data Entering
  • Creating Formulas and Functions
  • Formatting
  • Worksheet Views, Multiple Worksheets and Workbooks
  • IF, VLOOKUP, and Power Functions, Security & Sharing
  • Data Management, Data Analysis Tools
  • PivotTables & Macros
  • Exercise Files: Microsoft Excel 2016

25. MICROSOFT POWERPOINT

  • Getting Started with Microsoft PowerPoint
  • Working with Presentations & Slides
  • Adding Pictures & Contents to Slides
  • Adding Shapes, Diagrams, Charts, Video, Audio, and Animation to Slides
  • Preparing & Delivering the Presentation
  • Reusing and Sharing Presentations
  • Exercise Files: Microsoft PowerPoint 2016

26. MICROSOFT OUTLOOK

  • Getting Started with Outlook
  • Adding and Connecting Accounts, Reading & Organizing Mails
  • Creating and Sending Mail, Creating and Working with People
  • Working with Delegates & Calendars
  • Creating Tasks and Notes, Working with Outlook Data

Course Duration: 

You will have 2 Months (60 days) access to your online study platform from the date you purchased (enrolled) the course. The course is self-paced so you decide how fast or slow the training goes. If you need to extend your course access duration, it can be done at any time by extending your subscription.

How will I be assessed?

  • You will have one Quiz and one Assignment. Pass Mark is 50%.
  • You only need to pay £89 for assessment and certification when you submit your assignment.

Ulteriori informazioni

Career path

There are different paths in which your career could develop. You can be a Secretary, Personal Assistant, or Office Manager for company director, executives or for senior management positions.