The Knowledge Academy

Troubleshooting And Supporting Windows 7 In The Enterprise (M6293)

The Knowledge Academy
A Cardiff (Wales)

*Prezzo Orientativo
Importo originale in GBP:
£ 3.995

Informazioni importanti

Tipologia Corso
Luogo Cardiff (Wales)
Durata 3
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  • Cardiff (Wales)
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The Knowledge Academy Courseware Book
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Strutture (1)
Dove e quando
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Castle Street, CF10 1SZ, Cardiff, Wales
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Inizio Scegli data
Castle Street, CF10 1SZ, Cardiff, Wales
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Cosa impari in questo corso?

Office IT
Windows Server
Network Training
Windows Server
Windows Server


The Knowledge Academy Troubleshooting and Supporting Windows 7 in the Enterprise (M6293) 3 day course covers the following topics:

The 3 day Troubleshooting and Supporting Windows 7 in the Enterprise (M6293) course is for delegates who support the Windows 7 operating system and solve technical troubleshooting problems in a Windows 7 and Windows Server 2008 R2 networking environment.


In addition to their professional experience, students who attend this training should already have the following technical knowledge:

  • Networking fundamentals, including TCP/IP/User Datagram Protocol (UDP), Domain Name System (DNS)
  • Microsoft Active Directory principles and management
  • Microsoft Windows Server 2008 fundamentals
  • Microsoft Windows Client fundamentals
  • Fundamentals of using the 2010 Microsoft Office system or the 2007 Microsoft Office system

Students who attend this training can meet the prerequisites by attending the following courses, or obtaining equivalent knowledge and skills:

  • Course 6292A: Installing and Configuring Windows 7 Client
  • Course 6420B: Fundamentals of Windows Server 2008

Course Outline

  • Module 1: Implementing a Troubleshooting Methodology
  • Module 2: Troubleshooting Startup Issues
  • Module 3: Using Group Policy to Centralize Configuration
  • Module 4: Troubleshooting Hardware Device, Device Driver, and Performance Issues
  • Module 5: Troubleshooting Network Connectivity Issues
  • Module 6: Troubleshooting Remote Connectivity Issues
  • Module 7: Troubleshooting Logon and Resource Access Issues
  • Module 8: Troubleshooting Security Issues
  • Module 9: Troubleshooting Operating System and Application Issues

Exam to be taken after completing the 3 day  Troubleshooting and Supporting Windows 7 in the Enterprise (M6293) course:

  • Exam 70-685 - Windows 7, Enterprise Desktop Support Technician

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