Unified Communications Architecture and Design v.1.0

Il centro presenta a continuazione il programma pensato per migliorare le tue competenze e permetterti di realizzare gli obiettivi stabiliti. Nel corso della formazione si alterneranno differenti moduli che ti permetteranno di acquisire le conoscenze sulle differenti tematiche proposte. Inscriviti per poter accedere alle seguenti materie.

1. Overview of Cisco Unified Communications components:
   • Cisco Unified Communications Manager (CiscUCM)
   • Cisco UCM 6.X
   • Cisco UCM Express 4.1
   • UC500 SMB Appliance
   • Cisco Unified Communications Messaging Components
   • Unity
   • Unity Connection
   • Unity Express
   • Cisco Mobility and Presence
   • Cisco UCM 6.X Mobility Support
   • Cisco Unified Mobile Communicator
   • Cisco 7921 IP Phone
   • Cisco Unified Presence
   • Cisco Unified Communications Conferencing Components
   • Cisco UCM Express 4.1 Hardware Conferencing
   • Cisco UCM 6.X Enhancements
   • Cisco MeetingPlace Express 2.0
   • Cisco MeetingPlace 6.0
   • Cisco Contact Center
   • Cisco Contact Center Express
   • Cisco Contact Center Enterprise with deployment scenarios
   • Management Tools
   • Cisco Unified Operations Manager 2.0.1
   • Cisco Unified Service Monitor 2.0.1
   • Cisco Unified Provisioning Manager 1.1
   • Cisco Unified Service Statistics Manager 1.0
   • Security principles and practices tprotect your Unified Communications architecture from attack
   • Security overview
   • Firewalls at Layer 2 using ASA TLS Proxy
   • Firewalls at Layer 3
2. Designing the LAN for Unified Communications deployment
   • Campus Evolution and the three tier design
   • Connecting IP Phones
   • Wiring
   • IP Addressing and VLAN design
   • Power over Ethernet
   • Designing High Availability at the Data Link and Network Layers
   • Link redundancy
   • Spanning Tree and Rapid Spanning Tree
   • Network Layer Redundancy
   • Extending Layer 3 tthe Access Layer
   • Reviewing LAN QoS for IP Telephony
   • Designing the Access Layer
   • Designing the Distribution Layer
   • Designing the Core Layer
   • Lab 2 – Designing LANs tsupport CiscUnified Communications
3. How to provision and allocate WAN services tdata and Voice/Videtraffic
   • Sizing the WAN Link step by step
   • Step 1 Select a Codec
   • Step 2 Determine Busy Hour Traffic
   • Step 3 Calculate Number of Lines
   • Traffic Engineering using either an Erlang calculator or Erlang tables
   • Step 4 Calculate WAN Link Bandwidth for Voice
   • Step 5 Establish a Baseline for IP WAN Data Traffic
   • Step 6 Calculate Overhead Traffic
   • Step 7 Calculate the IP Bandwidth Requirement
   • Designing WAN QOS for CiscUnified Communications
   • Lab 3 – Engineering WAN Connectivity
4. Designing Unified Communication Call Control
   • How to select and provision voice gateways
     • Review of VoIP Gateways
     • Specify Endpoint Survivability
     • Specify Fax and Modem Support
     • Support for Q.SIG Protocols
     • Trunk Sizing
     • Internet Telephony Service Providers (ITSP)
     • Analyze Gateway Requirements
     • Lab 4-1 – Selecting a Voice Gateway
   • Designing the location and quantity of DSPs tsupport required media resources
     • Media Resource and DSP Overview
     • Calculating DSP Requirements for Voice Termination Points
     • Calculating Conferencing Requirements
     • Calculating Hardware MTP and Transcoding Requirements
     • Calculating Encryption Requirements
     • Calculating IPSLA Requirements
     • Specifying Platforms for the Media Resource Group
     • Lab 4-2 – Calculating DSP requirements by Location
   • Selecting the appropriate CiscUnified Call Control deployment model based on requirements
     • Call Control Application Options
     • Cisco Unified Communications Manager 6.X Clustering
     • Cisco Unified Communications Manager Deployment Models
     • Single Site Deployment
     • Single Site Co-Resident Deployment
     • Multi-Site WAN with Centralized Call Processing
     • Multi-Site WAN with Distributed Call Processing
     • Multi-Site Single Cluster Call Processing
     • Multi-Site WAN Hybrid Call Processing
     • Select the appropriate CiscUnified Communications Manager Deployment Model
     • Determine the MOH Transport Mechanism
     • Lab 4-4 – Select the appropriate Call Agents and protocols
   • How to design effective dial plans
     • Dial Plan Overview
     • Numbering and Dialing Schemes
     • Path Selection
     • Calling Privileges
     • Digit Manipulation
     • Designing the Dial Plan
     • Lab 4-5 Designing the Dial Plan
   • How to design Emergency Services for effectiveness and compliance with local E911 regulations
     • Plan E911 Functionality
     • Public Safety Answering Points (PSAP) and Providers
     • Interface definition and configuration
     • Cisco Emergency Responder (CER) Overview
     • Evaluating the effect of E911 on the Dial Plan
     • Evaluate the effect of E911 on Gateways
     • Lab 4-5 - Designing the E911 components for CER
   • Designing a Secure CiscUnified Communications Solution
     • Incorporating the Corporate Security Policy Intthe Design
     • Specifying Adequate Physical Security
     • VLANs and Broadcast Domains
     • Secure IP Phones
     • Securing Cisco Unified Communication Manager
     • Designing for Voice Encryption
     • Final Design Lab - Completing the SPAN Engineering Cisco Unified Communication Call Control Design