Deploying, Configuring, and Administering Microsoft Lync Server 2010

Describe the management tools of Lync Server 2010

This module introduces the planning and implementation tasks necessary deploying Microsoft Lync Server 2010 Enterprise Edition. It also explains the Lync Server 2010 infrastructure requirements, the topology design and publishing process, as well as the steps required to prepare Microsoft Active Directory Domain Services (AD DS), deploy a Front End server and pool, and prepare for the deployment of the remaining server roles.

Preparing for Deployment

Reviewing the Design Process

Deploying Lync Server 2010

Exercise 1: Preparing for Lync Server 2010

Exercise 2: Configuring a Lync Server 2010 Topology

Exercise 3: Publishing the Topology

Exercise 4: Configuring Domain Name Server (DNS)

Exercise 5: Deploying the Front End Server Role

After completing this module, students will be able to:

Prepare for the deployment of Lync Server 2010

Review the design process

Deploy Lync Server 2010

This module explains how to configure and manage users in Lync Server 2010. It describes the configuration management options in Lync Server 2010, including the Lync Server Control Panel and the Lync Server Management Shell. It also covers the basic syntax for working in Microsoft Windows PowerShell. Additionally, it describes the Role Based Access Control (RBAC) administrative model in Lync Server 2010, and highlights the predefined roles and the process to create new custom roles.

Managing Lync Server 2010

Role-Based Access Control

Exercise 1:Using the Lync Server Control Panel

Exercise 2: Using the Lync Server Management Shell

Exercise 3: Configuring Role-Based Access Control

After completing this module, students will be able to:

Use Lync Server 2010 management interfaces

Configure Role-Based Access Control

This module explains how to effectively manage desktop clients and devices in a Microsoft Lync Server 2010 environment. It describes how to create and define client and user policies in Lync Server 2010, as well as new procedures for deploying clients and devices.

Preparing for Client Deployment

Deploying and Managing Lync 2010 Clients

Preparing for Device Deployment

Deploying and Managing IP Phones

Exercise 1: Creating and Assigning Client Policies

Exercise 2: Creating and Assigning Device Policies

Exercise 3: Configuring Device Update

After completing this module, students will be able to:

Prepare for client deployment

Deploy and manage clients

Prepare for device deployment

Deploy and manage IP phones

This module explains how to support external access in a Microsoft Lync Server 2010 deployment. It describes the features and functionality of the Edge Server that support user communication and collaboration with external users, and internal user access to public IM services. Additionally it explains how to configure network routing for the Edge Server, obtain and install certificates, and create and modify Access Edge Policies for federated, remote, and public scenarios.

Edge Server Role

Topologies for External User Access

Preparing for External User Access

Edge Server Deployment Process

Exercise 1: Configuring the Topology for External Access

Exercise 2: Deploying Edge Server and Configuring Remote Access

Exercise 3: Testing and Verifying External User Access

After completing this module, students will be able to:

Define the Edge Server role

Consider topologies for external user access

Deploy Edge Server

This module provides an overview of the major components, features and topology requirements of Microsoft Lync Server 2010 Enterprise Voice. It explains the capabilities and components that are new or enhanced in Lync Server 2010. It also describes how to prepare, configure, and deploy basic Enterprise Voice functionality.

Features of Lync Server 2010 Enterprise Voice

Preparing for Enterprise Voice

Deploying Enterprise Voice

Exercise 1: Configuring the Topology for Enterprise Voice

Exercise 2: Configuring Lync Server 2010 Enterprise Voice

After completing this module, students will be able to:

Describe the features of Lync Server 2010 Enterprise Voice

Prepare for the deployment of Lync Server 2010 Enterprise Voice Functionality

Deploy and configure Lync Server 2010 Enterprise Voice Functionality

This module explains how to configure policies, routes, and usage records. It also describes how to implement the call park and unassigned number features.

Configuring Enterprise Voice

Introducing Call Park

Introducing the Announcement Service

Exercise 1: Configuring Voice Policies and PSTN Usages

Exercise 2: Configuring Routes and Site Trunks

Exercise 3: Configuring Call Park

Exercise 4: Configuring the Unassigned Number Feature

Exercise 5: Configure Users for Enterprise Voice

Exercise 6: Testing and Verifying Enterprise Voice Functionality

After completing this module, students will be able to:

Configure Enterprise Voice Functionality

Introduce the Call Park feature into your Enterprise Voice Deployment of Microsoft Lync Server 2010

Introduce the Unassigned Number feature into your Enterprise Voice Deployment of Lync Server 2010

This module describes the prerequisites for integrating Exchange Server 2010 UM with Lync Server 2010. It also explains how to create and configure a UM dial plan. Additionally, it covers how to use the tools and services needed to integrate Exchange Server 2010 UM with Lync Server 2010. Finally it explains how to enable a user for UM integration with Lync Server 2010.

Overview of Exchange Server 2010 SP1 Unified Messaging

Prerequisites for Integrating Exchange Server 2010 SP1 UM with Lync Server 2010

Integrating Exchange Server 2010 SP1 UM with Lync Server 2010

Exercise 1: Configuring Exchange Server 2010 SP1 UM to Work with Lync Server 2010 Enterprise Voice

Exercise 2: Configuring Lync Server 2010 to Work with Exchange Server 2010 SP1 UM

Exercise 3: Testing and Verifying Integration

After completing this module, students will be able to:

Perform the necessary tasks to prepare for the integration of Exchange Server 2010 SP1 Unified Messaging with Lync Server 2010

Integrate Exchange Server 2010 SP1 Unified Messaging with Lync Server 2010

This module introduces the Response Group Service and the changes that have been implemented with Microsoft Lync Server 2010. It describes RGS components, including queues, agent groups, workflows, and interactive workflows. It also explains how to use tools such as Lync Server Control Panel, Lync Server Management Shell, and Response Group Configuration Tool to manage workflows.

Overview of the Response Group Service and its Application

Response Group Service Components

Response Group Service Management Tools

Exercise 1: Configuring Agents Groups and Queues

Exercise 2: Configuring Workflows

Exercise 3: Verifying the Response Group Service Behavior

After completing this module, students will be able to:

Describe the function of the Response Group Service and its new features

Describe the components of the Response Group Service and their settings

Describe the tools used to configure and manage response groups

This module introduces conferencing in Lync Server 2010. It also explains dial-in conferencing in Lync Server 2010 and how to manage and administer conferencing policies.

Introduction to Conferencing in Lync Server 2010

Dial-In Conferencing in Lync Server 2010

Managing and Administering Conferencing Policies

Exercise 1: Configuring Dial-In Conferencing

Exercise 2: Configuring Conferencing Policies

Exercise 3: Experiencing Lync Server 2010 Conferencing

After completing this module, students will be able to:

Describe the conferencing modes in Lync Server 2010

Describe the Lync Server 2010 conferencing features

Discuss the conferencing architecture and infrastructure components

Explain conferencing call flows

Explain the conferencing deployment and migration considerations

This module describes the features and configuration of the Monitoring and Archiving services. It also explains how to interpret the Quality of Experience (QoE) reports and use this information to better manage and deliver a high-quality user experience for Microsoft Lync Server 2010.

Describing the Archiving Service

Describing the Monitoring Service

Configuring Archiving and Monitoring

Exercise 1: Configuring the Archiving Server Role

Exercise 2: Configuring the Monitoring Server Role and the Lync Server Monitoring Reports

Exercise 3: Exploring the Lync Server Monitoring Reports

After completing this module, students will be able to:

Describe the archiving service

Describe the monitoring service

Configure the archiving and monitoring services

This module explains the requirements for high availability as well as the requirements for the Domain Name System (DNS) load balancing feature. It also describes the tools and methods for successfully backing up and restoring a Lync Server 2010 environment. Additionally, it explains how to backup and restore and export and import critical Lync Server 2010 data.

High Availability Options

Tools for Backing Up and Restoring Lync Server 2010

Critical Lync Server Data to Export and Import

Critical Lync Server 2010 Data to Export and Import

Exercise 1: Using System and Application Tools to Backup Lync Server 2010

Exercise 2: Using Lync Server 2010 Tools to Backup Lync Server 2010

Exercise 3: Restoring Lync Server 2010 Configuration Settings

After completing this module, students will be able to:

Describe the high availability options

Describe the tools for backing up and restoring Lync Server 2010

Export and import critical Lync Server 2010 data

Back up and restore critical Lync Server 2010 data

This module introduces Call Admission Control (CAC) in Lync Server 2010 and describes the various components. It explains how to deploy and use CAC bandwidth management to help prioritize and control allocation of network resources to real-time communications sessions.

Overview of Call Admission Control

Implementing Call Admission Control

Exercise 1: Configuring CAC Components

Exercise 2: Verifying Bandwidth Policy Application

After completing this module, students will be able to:

Describe an overview of CAC features and functionality

Configure and implement Call Admission Control

This module introduces Location Information Server (LIS), which builds on Enhanced 9-1-1, technology to provide location information to users of a network. It explains how to deploy and configure LIS for use with or without Enhanced 9-1-1.

Overview of E9-1-1

Deploying and Configuring E9-1-1

Exercise 1: Creating Emergency Routes and PSTN Usages

Exercise 2: Defining LIS Locations

Exercise 3: Experiencing LIS Features

After completing this module, students will be able to:

Explain the function, features, components, and requirements of Enhanced 9-1-1

Deploy and configure Enhanced 9-1-1

This module describes the voice resiliency features of Lync Server 2010. It explains how voice resiliency is used to provide continuous Enterprise Voice service so that users can continue making and receiving calls, even if the central site or the WAN link from a branch to its central site becomes unavailable. It also explores multiple failure scenarios such as central site failover, branch site failover, and WAN failover.

Voice Resiliency in Lync Server 2010

Features Available During Various Outage Scenarios

Exercise 1: Configuring Central Site Resiliency

Exercise 2: Testing and Verifying Branch Office Voice Resiliency with a WAN Outage

Exercise 3: Testing and Verifying Branch Office Voice Resiliency with a Pool Outage

Exercise 4: Testing and Verifying Branch Office Voice Resiliency with SBS Outage

After completing this module, students will be able to:

Explain voice resiliency in Lync Server 2010

Explain the features available during various outage scenarios