Implementing Microsoft Operations Manager 2000

Course

Syllabus

Implementing Microsoft® Operations Manager 2000

Course No. 2550 · Three days · Instructor-led


The goal of this course to give students experience with Microsoft® Operations Manager (MOM) 2000 and to show them how to implement it effectively.

Audience

This course is intended for students who fall into the Northwest Center for Emerging Technologies (NWCET) Network

Design and Administration occupation cluster. Within this occupational cluster the ideal student would have the following critical work functions (those work functions associated with the MOM product):

· Perform analysis and design

· Perform configuration and implementation

· Perform monitoring and management

· Perform administration and maintenance

Ideally, students will have experience in enterprise data centers, departments within large enterprises, or in companies managing servers for 100 or more client desktops.

At Course Completion

At the end of the course, students will be able to:

· Identify the features of MOM 2000 that support operations management.

· Identify a MOM deployment that provides a distributed operations management solution.

· Perform a custom installation according to specified configurations and prerequisites.

· Install and configure agents.

· Use MOM groups to apply processing rules for events.

· Create alert, event, and performance processing rules.

· Plan and configure MOM for complex situations.

· Use predefined reports to view collected data and provide access to reports through a Web interface.

Prerequisites

Before attending this course, students must have:

· Familiarity with configuring

Microsoft Windows® 2000.

· An understanding of network infrastructures.

· Familiarity with domains and the Active Directory directory service.

· Knowledge of how to create and manage users, groups, and computers in a domain.

Microsoft Certified Professional Exams

There is no MCP exam associated with this course.

Student Materials

The student kit includes a comprehensive workbook and other necessary materials for this class.

The following software is provided for use in the classroom:

· Windows 2000 Server, Service

Pack 2 or later

· Microsoft SQL Server 2000 installed on the member server

· Microsoft Operations Manager 2000, to be installed by students on the member server

· Microsoft Access 2000 on the member server

· Internet Explorer 5.5 or later

Module 1: Introduction to Operations

Management

The following topics are covered in this module:

· Operations

Management Overview

· MOM 2000

· MOM EventsAt the end of this module, you will be able to define operations management, and describe the features of MOM 2000 that support operations management. This includes:

· Defining operations management.

· Describing MOM 2000.

· Defining business requirements for MOM 2000.

· Describing the MOM 2000 feature set.

· Describing events and event processing.

· Describing management packs.

· Comparing MOM and Microsoft

Systems Management Server (SMS).

Module 2: MOM Components

The following topics are covered in this module:

· MOM

Architecture

· Business

Logic Components

· Data

Components

· Presentation

Components

· Configuration

Groups

At the end of this module, you will be able to understand a MOM deployment that provides a distributed operations management solution. This includes:

· Describing the architecture of MOM.

· Describing the components of MOM.

· Describing configuration groups.

Module 3: Installing MOM

The following topics are covered in this module:

· System Requirements

· MOM Service Accounts

· Installation Scenarios

· Post-Installation Tasks

· Uninstalling MOM

At the end of this module, you will be able to perform a custom installation according to specified configurations and prerequisites. This includes:

· Identifying the hardware and software requirements of a MOM installation.

· Identifying the service accounts required by a MOM installation.

· Using the Verify Prerequisites tool to ensure that your system meets MOM's requirements.

· Identifying the different types of MOM installation that are available.

· Installing MOM.

· Performing any post-installation steps required.

· Describing the process for uninstalling MOM.

Module 4: Installing Agents

The following topics are covered in this module:

· Introduction to Agents

· Installing

Agents

· Configuring

Agents

At the end of this module, you will be able to install MOM Agents. This includes:

· Describing the function of agents.

· Planning an agent installation.

· Installing agents.

· Pushing agents to monitored systems.

· Configuring agents

· Uninstalling agents

Module 5: Using MOM Groups

The following topics are covered in this module:

· Introduction to MOM Groups

· MOM

Providers

· Processing

Rules

· Notification

Groups

At the end of this module, you will be able to use MOM groups to apply processing rules for events. This includes:

· Defining and creating computer groups.

· Defining and creating providers.

· Defining and creating processing rules and processing rule groups.

· Using notification groups to send e-mail.

Module 6: Processing EventsThe following topics are covered in this module:

· MOM Event

Processing Rules

· Types of

Event Processing Rules

· Types of

Responses for Event Rules

At the end of this module, you will be able to create event processing rules. This includes:

· Creating and managing event processing rules.

· Using filtering to reduce the number of events processed.

· Using event processing rules to respond to types of events.

· Using custom scripts to respond to events.

Module 7: Alert Processing Rules

The following topics are covered in this module:

· MOM Alert

Processing Rules

· Creating

Alert Rules

· Responding to Alerts

At the end of this module, you will be able to create alert processing rules. This includes:

· Defining alert processing rules.

· Creating alert processing rules.

· Determining responses available to alerts.

Module 8: Performance Processing Rules

The following topics are covered in this module:

· MOM PerformanceProcessing Rules

At the end of this module, you will be able to create Performance Processing Rules. This includes:

· Defining performance processing rules.

· Creating measuring rules.

· Creating threshold rules.

Module 9: Complex Configurations

The following topics are covered in this module:

· Common Enterprise Management Scenarios

· Highly

Reliable Monitoring Systems

· Database

Maintenance

At the end of this module, you will be able to configure MOM in complex situations. This includes:

· Describing common enterprise management scenarios.

· Creating highly reliable monitoring systems.

· Maintaining the MOM database.

Module 10: Using Reports

The following topics are covered in this module:

· Introduction to Reports

· Long-term

Availability of Data

At the end of this module, you will be able to use predefined reports to view collected data and provide access to reports through a Web interface. This includes:

· Describing reporting requirements.

· Using predefined Access 2000 reports.

· Creating HTML reports