Introduction to IBM eMessage 9.x

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IBM eMessage Basics
What eMessage is and Does
IBM eMessage Concepts and Terminology
eMessage Roles
eMessage Workflow
eMessage Architecture Overview
eMessage Architecture: How the Components Interact
Configuring an eMessage Mailing
Types of eMessage Mailings
The Mailing Tab
Creating a Mailing
Mailing Execution and Status Section
Selecting Email Recipients
About the Recipient List
Planning the Recipient List
Building the Flowchart
Configuring the eMessage Process
Configuring the eMessage Process: Source Tab
Configuring the eMessage Process: Output Tab
Modifying a Recipient Output List
Creating eMessage Communications
Creating the eMessage Communication: Workflow and Roles
IBM eMessage Document Composer
Document Composer Concepts
Content Library
Features and Functions of the Document Composer
Personalization Fields
Conditional Content: Working with Rules
Creating Text-only Email Messages
SMS Messages
Personalized Landing Pages
Document Composer Templates
Document Composer Preview Function
Preview Reports
Publish an eMessage Document
Testing and Sending eMessage Mailings
Testing and Sending Mailings: Workflow and Roles
Testing an eMessage Mailing
Sending Production eMessage Mailing
Confirm That the Mailing is Ready
Production Send: Standard Mailing
Monitoring Progress
Pause, Resume, or Stop a Mailing
View Execution History of a Mailing
Scheduling an eMessage Mailing
Schedule a Flowchart
Schedule a Mailing Run After a Scheduled Flowchart Run
Transactional Mailings
Transactional Mailing Architecture
A/B Testing
IBM eMessage Reports
Accessing Reports
Message Overview Report
Detailed Bounce Report
Detailed Link by Cell Report
Detailed Link Report
Mail Execution History Report
Deliverability Report