London Business Training & Consulting

Management Skills Development

London Business Training & Consulting
A London (Inghilterra)

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Informazioni importanti

Tipologia Corso
Luogo London (Inghilterra)
Durata 1 Settimana
Inizio 18/11/2019
  • Corso
  • London (Inghilterra)
  • Durata:
    1 Settimana
  • Inizio:

Do you want to build up your management skills?

This course is the right choice for you! With the Management Skills Development programme, you will be able to improve the ability to apply principles of supportive communication and to build supportive relationships even when delivering negative feedback!

In addition, you will learn how to improve relationships by using personal management interviews and enhance personal and positional and power.

You will discover the appropriate way to use your influence to accomplish exceptional work. Also, thanks to the Management Skills Development course you will learn how to detect the focus and source of conflicts and the right way to solve them and to foster a motivating work environment!

This programme will explain to you how to utilise appropriate conflict management strategies and how to resolve interpersonal confrontations through collaboration.

All these and so much more in a short course! Do you want to know more about it? Contact!

Strutture (1)
Dove e quando
Inizio Luogo
18 nov 2019
Seven Pancras Square 7 King’s Boulevard Kings Cross London N1C 4AG - City of London - (London), N1C 4AG, London, Inghilterra
Inizio 18 nov 2019
Seven Pancras Square 7 King’s Boulevard Kings Cross London N1C 4AG - City of London - (London), N1C 4AG, London, Inghilterra

Domande più frequenti

· A chi è diretto?

Heads of organisations, chief officers, chairpersons, board members and directors; Heads of departments; managers and executives; those who wish to develop their interpersonal and personal skills; those who wish to develop themselves as more competent and effective managers.

· Titolo


Cosa impari in questo corso?

Problem solving
Conflict management
Communication SKILLS
Relationship marketing
Communication Training
Conflict Resolution
Motivation techniques
Communications Planning
Relationship Building
Relation Management
Relationship Counselling
Supportive Communication


Building Relationships by Communicating Supportively
  • Building positive interpersonal relationships
  • The importance of effective communication
  • What is supportive communication?
  • Principles of supportive communication
  • The personal management interview
Gaining Power and Influence
  • Building a strong power base and using influence wisely
  • Is power a four-letter word?
  • Abuse of power
  • Influence strategies: the three Rs
  • The pros and cons of each strategy
  • Acting assertively: neutralising influence attempts
Motivating Others
  • Increasing motivation and performance
  • Diagnosing work performance problems
  • Enhancing individuals’ abilities
  • Fostering a motivating work environment
  • Elements of an effective motivation programme
Managing Conflict
  • Interpersonal conflict management
  • Diagnosing the types of interpersonal conflict
  • Selecting the appropriate conflict management approach
  • Resolving interpersonal confrontations
Solving Problems Analytically and Creatively
  • Problems solving, creativity, and innovation
  • Steps in analytical problem solving
  • Impediments to creative problem solving
  • Multiple approaches to creativity
  • Conceptual blocks
  • Conceptual blockbusting
  • Hints for applying problem-solving techniques
  • Fostering creativity in others

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