Module: Socializing Across Cultures a Monza

Le pubbliche relazioni fanno parte della comunicazione esterna dell'azienda e sono fondamentali per lo sviluppo di importanti accordi oltre che per l'immagine dell'impresa. Destinato a coloro che a qualunque livello dell'organizzazione devono accogliere ed intrattenere visitatori stranieri.

TITLE: MEETING PEOPLE: greeting people you do not know, introducing yourself to new contacts, introducing other people, describing responsabilities, apologizing for being late.

MEETING PEOLE YOU KNOW: inquiring about well-being, extending invitations, reponding to invitations.

ARRANGING TO MEET AND PARTING: arranging to meet, saying goodbye, thanking a guest for coming, thanking a host for his/her hospitality, wishing someone a pleasant trip, passing on regards for others.

WELCOMING A VISITOR.: HOSPITALITY: helping a guest to settle in, offering refreshements, accepting and declining offers, expressing and reacting to thanks.

HELPING AND DIRECTING VISITORS: making polite requests, offering assistance, asking for and giving directions.

DINING: discussing types of food and drink, discussing the courses of a meal, polite language at the table and in a restaurant, proposing a toast.

TALKING ABOUT YOURSELF: DESCRIBING YOUR HOME COUNTRY: describing geographic features, location, climate and weather.

PERONAL HISTORY AND FAMILY DETAILS: discussing personal history (education career), talking about family.

DISCUSSING HOBBIES: discussing leisure activities and interests.