Supporting the Microsoft Windows Vista Operating System and Applications
Corso
A Verona
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Descrizione
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Tipologia
Corso
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Luogo
Verona
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Durata
2 Giorni
Sedi e date
Luogo
Inizio del corso
Inizio del corso
Opinioni
Programma
- Describe how the Windows Vista deployment options can be used to improve the support experience at the desktop.
- Identify the most appropriate method to support Windows Vista recovery on site.
- Identify the components of the Windows Vista user state and safely backup and restore that data.
- Utilize Windows Vista application packages to improve the process of application installation and maintenance at the Windows Vista client computer.
- Explain how to troubleshoot Windows Vista application package installations..
Course OutlineModule 1: Windows Vista Desktop Deployment InfrastructureThis module explains the components of a Windows Vista deployment infrastructure that uses the Business desktop Deployment (BDD) 2007 Solutions Accelerator.Lessons
- Windows Vista Desktop Deployment Infrastructure
- The Components of BDD 2007
- Identifying the Support Scenarios
Lab : Accessing The BDD Tools
- Installing BDD 2007
After completing this module, students will be able to:
- Describe the standard deployment processes supported by BDD 2007.
- Describe the tools available as part of BDD 2007.
- Identify the support scenarios that can be supported using BDD 2007.
- Preparing the Target Computer
- Backing up the User State
Lab : Preparing to Apply Desktop Images
- Reviewing the User State profile and Completing the User State Checklist
- Running USMT to Back up a User State
- Verifying Successful User State Backup
After completing this module, students will be able to:
- Prepare the Target Computer
- Backup the User State.
- Obtaining the Desktop Image
- Verifying the Desktop Image Application
Lab : Applying Desktop Images
- Booting to the Windows Pre-Installation Environment
- Applying an Image from the Network
- Verifying Desktop Image Deployment
After completing this module, students will be able to:
- Determine the best method to obtain the desktop image and apply a desktop image
- Verify the desktop image application.
- Preparation Steps for Installing an Application Package
- Application Package Deployment Methods
Lab : Preparing to Install an Application Package
- Determining User Requirements
- Configuring Group Policy to Install Microsoft Office Professional 2007
After completing this module, students will be able to:
- Identify application deployment methods.
- Create application packages.
- Restoring User State
- Verifying User State
Lab : Restoring and Verifying User State
- Running USMT to Restore a User State
- Verifying Successful User State Restore
- Discussion: Helping Users Adjust to the New Environment
After completing this module, students will be able to:
- Restore user state on a newly deployed Windows Vista desktop image.
- Validate user state on a newly deployed Windows Vista desktop image.
- Desktop Installation Troubleshooting
- Application Installation Troubleshooting
Lab : Troubleshooting Application Installation
- Troubleshooting Disk Configurations
- Troubleshooting Deployed Application Settings
- Troubleshooting Application File Type Associations
After completing this module, students will be able to:
- Identify and use desktop installation troubleshooting techniques.
- Identify and use application installation troubleshooting techniques
Before attending this course, students must have:
- Be familiar with PC hardware and devices. For example, ability to look into device manager and look for unsupported devices.
- Have basic Windows and Active Directory knowledge. For example, domain user accounts, domain vs. local user accounts, user profiles, and group membership.
- Familiarity with the 2007 Microsoft Office System; specifically Microsoft Word 2007 and Microsoft Excel 2007.
- Be able to map network file shares. For example, familiar with UNC paths, mapping local resources to server/share.
- Have experience installing applications from media (CD/DVD)
- Have experience working from a command window. For example, authoring and editing batch files
- Be able to burn or creating boot media. For example, ISO.
- Have experience configuring BIOS options. For example, boot order.
- Be familiar with reviewing support logs. Know that there is a chronology, sequential order, severity, etc..
- 5115A: Installing and Configuring the Windows Vista Operating System.
- 5116A: Configuring Windows Vista Mobile Computing and Applications.
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Supporting the Microsoft Windows Vista Operating System and Applications