E-Learning on Administrative Solutions for Coverage Extension

This course uses the ISSA Guidelines on Administrative Solutions for Extending Coverage as a framework for assessing challenges and identifying innovations.

• Creating an enabling environment: understanding the role of the authorities; how to extend coverage and identify gaps
• Institutional readiness: formulating a social security extension plan and understanding the needs of difficult-to cover groups
• Cost-effective registration systems to reach out to difficult-to-cover groups
• Increasing awareness and reaching out: main components of a communication strategy; how to build trust with the target population
• Contribution collection and compliance: establishing contribution rates and frequency; building a compliance strategy
• Delivering services and benefits: formulating a citizen-centred service delivery plan; electronic payment and service delivery; coordination and portability

What will I be able to do?

• Understand core approaches to extend coverage of social security programmes based on international best practice
• Identify roles and responsibilities of social security professionals in the field of extending the coverage of social security
• Utilise the ISSA Guidelines as a framework for implementing administrative solutions to extend of coverage
• Develop country-tailored innovations drawing on experience from other countries

Why should I join?

This new e-learning course is designed specifically for social security professionals from ISSA member organizations.

• ISSA-accredited experts with decades of international experience in social security administration
• Join and interact online with a global network of professionals from other ISSA member organisations to share learning and best practices
• This new e-learning course consists of a blend of online resources on good practices and case studies, 'real time' interactive sessions led by highly experienced trainers, individual and collaborative group exercises using our eCampus platform
• Successful candidates receive an ITCILO Certificate of Achievement