Employment services for effective job transitions

The course is aimed at:

• the directors and officers of public employment services and private employment agencies;
• representatives of employers' and workers' organizations;
• officers of ministries in charge of labour and employment;
• other professionals dealing with labour market transitions.

Gender-balanced participation is desirable.

What topics does this course cover?

The course is designed to provide conceptual and practical tools with sessions on:

• job counselling, career guidance, and coaching on soft skills;
• targeted active labour market programmes, including training and entrepreneurship development programmes;
• managing effective job centres, digitalisation and information systems;
• building public-private partnerships and dialogue at the national and the local levels.

What will I learn?

By the end of the programme, participants will have strengthened their technical knowledge to improve their employment service systems. In particular, participants will have:

• Strengthened their understanding of the role of employment services to facilitate labour market transitions in particular for vulnerable groups;
• Developed a thorough understanding on how to design and implement effective and innovative targeted labour market programmes;
• Examined management challenges related to employment services, information systems and the modernization of service delivery systems;
• Increased their understanding on how to promote PPP and dialogue at the national and the local levels, in the public, private and third sectors, in a concerted manner in order to influence policymaking.