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IBM Case Manager 5.2: Solution Building

Adfor S.p.a.

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Learn about Case Manager and solution design. Then you build a solution from the beginning, including case types, document types, roles, tasks, and steps. Finally, you learn how to customize the client display by wiring widgets and customizing property views. If you are enrolling in a Self Paced Virtual Classroom or Web Based Training course, before you enroll, please review the Self-Paced Virtual Classes and Web-Based Training Classes on our Terms and Conditions page, as well as the system requirements, to ensure that your system meets the minimum requirements for this course. Objective Introduction to IBM Case Manager Describe the uses of Case Manager. Identify components of Case Manager. Create and process a case. Explore and identify parts of a solution. Develop a methodology for representing a business problem as a Case Manager. Add a custom task to a case. Build a Case Manager Solution Create Properties and Document Types. Create Roles and In-baskets. Create a Case Type and Task. Create a Workflow. Deploy and Test a Solution. Use Preconditions and Sets. Use Business Rules. Use Process Designer Integration Capabilities. Customize the Client Display Create Custom Pages. Work with Widgets. Wire Events. Customize Property Views.

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· A chi è diretto?

Solution builders build Case Manager solutions and their responsibilities include: o Working with Case Manager Builder to build solutions. o Working in a development environment to build, deploy, and test solutions

· Requisiti

Familiarity with FileNet Content Manager. Ability to use IBM Content Navigator for navigating object stores, working with content.


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Unit 1. Introduction to IBM Case Manager Introduction to IBM Case Manager Process a Case Review a case Structure of a Solution Design Principles Create a Custom Task Overview of Add-on Functions Unit 2. Build a Case Manager Solution Create Properties and Document Types Create Roles and In-baskets Create a Case Type and Task Create a Workflow Deploy and Test a Solution Use Preconditions and Sets Use Business Rules Use Process Designer Integration Capabilities Unit 3.Customize the Client Display Create Custom Pages Work with Widgets Wire Events Customize Properties Views

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