IBM Cúram Social Program Management (SPM) 6.x Technical Overview

This course provides students with an understanding of the technical features of IBM Cúram Social Program Management (SPM). Cúram SPM provides a feature-rich development environment that allows organizations to implement social program management solutions. A good understanding of the Cúram SPM development environment, its technologies, and associated concepts is essential for all technical roles involved with Cúram SPM. This course provides an overview of Cúram SPM in terms of its architecture, technical features, and the support it provides for developing custom solutions. Using examples and hands-on exercises, learners will develop a broad understanding of Cúram SPM, which will enable them to interpret Cúram SPM information sources and take advantage of Cúram SPM features. Objective After completing this course, students should be able to: Define the key components of IBM Cúram SPM Outline the runtime architecture and deployment architecture Access documentation tools and information sources Describe the services for data gathering and intake Describe the services for supporting the case lifecycle Describe the underlying business and technical services Interpret the SPM data model List the features of the application development environment (ADE) Describe how organizations customize Cúram SPM applications Explain the release, upgrade, and support processes List the features provided for analytics.