IBM Tealeaf 8.7 Customer Experience Fundamentals
Corso
A Milano
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Descrizione
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Tipologia
Corso
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Luogo
Milano
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Inizio
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Prerequisiti
You should have:
Knowledge of online or mobile marketing, either from an administrative or analytical perspective
Target del corso
This basic course is for anyone whose job responsibility includes managing Tealeaf deployment, support, usage, or who is interested in learning more about Tealeaf.
Sedi e date
Luogo
Inizio del corso
Inizio del corso
Opinioni
Programma
This overview begins with a demonstration of the most common use cases of Tealeaf: metrics awareness and issue discovery. Then, after a brief introduction to the Tealeaf product line and how it works, participants practice using Report Builder, which makes ad-hoc reports easy to create, and the Search and Replay tools which enable visibility into the online customer experience. Users will learn how to use Search and Replay to calculate the business impact analysis of website issues. Finally, a description of the Tealeaf Maturity Model reviews the uses and resources companies typically adopt as they gain familiarity with Tealeaf and learn to derive more value from it.
Hai bisogno di un coach per la formazione?
Ti aiuterà a confrontare vari corsi e trovare l'offerta formativa più conveniente.
IBM Tealeaf 8.7 Customer Experience Fundamentals