Interpersonal Skills Development
Corso
A London (Inghilterra)
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Descrizione
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Tipologia
Corso
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Luogo
London (Inghilterra)
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Durata
4 Giorni
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Inizio
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Upon completion of this course, you will be able to:
Build supportive relationships even when delivering negative feedback.
Avoid defensiveness and disconfirmation in interpersonal communication.
Improve the ability to apply principles of supportive communication.
Improve relationships by using personal management interviews.
Enhance personal and positional and power.
Use influence appropriately to accomplish exceptional work.
Neutralise inappropriate influence attempts.
Diagnose work performance problems.
Enhance the work-related abilities of others.
Foster a motivating work environment.
Diagnose the focus and source of conflicts.
Utilise appropriate conflict management strategies.
Resolve interpersonal confrontations through collaboration.
Sedi e date
Luogo
Inizio del corso
Inizio del corso
Profilo del corso
This interpersonal skills training is suitable for: Heads of organisations, chief officers, chairpersons, board members and directors; Heads of departments; managers and executives; those who wish to develop their interpersonal skills; those who wish to develop themselves as more competent and effective managers.
certificate
Opinioni
Materie
- Management
- Conflict management
- Conflict
- Effective Communication
- Skills and Training
- Communication Training
- Interpersonal Communication
- Skills Communication
- Personal management
- Skills development
- Relationship Building
Programma
- Building positive interpersonal relationships
- The importance of effective communication
- What is supportive communication?
- Principles of supportive communication
- The personal management interview
- Building a strong power base and using influence wisely
- Is power a four-letter word?
- Abuse of power
- Influence strategies: the three Rs
- The pros and cons of each strategy
- Acting assertively: neutralising influence attempts
- Increasing motivation and performance
- Diagnosing work performance problems
- Enhancing individuals’ abilities
- Fostering a motivating work environment
- Elements of an effective motivation programme
- Interpersonal conflict management
- Diagnosing the types of interpersonal conflict
- Selecting the appropriate conflict management approach
- Resolving interpersonal confrontations
Hai bisogno di un coach per la formazione?
Ti aiuterà a confrontare vari corsi e trovare l'offerta formativa più conveniente.
Interpersonal Skills Development