MB-280T04 - Configure a Dynamics 365 customer experience solution
Corso
Online
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Descrizione
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Tipologia
Corso
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Livello
Livello avanzato
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Metodologia
Online
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Lingue
Italiano
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Ore di lezione
8h
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Durata
1 Giorno
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Inizio
Scegli data
The Dynamics 365 customer experience suite includes Dynamics 365 Sales and Dynamics 365 Customer Insights. These powerful applications allow organizations to build relationships with their customers and deliver impactful, personalized experiences. In this one-day, hands-on Applied Workshop, students will practice their Customer Experience Analyst skills by creating an end-to-end solution to solve a problem for a fictitious company. The solution will include Dynamics 365 Sales, Dynamics 365 Customer Insights - Data, and Dynamics 365 Customer Insights - Journeys. This course is part of a four-course series (MB-280T01-T04) aligning to the MB-280 certification exam.
Sedi e date
Luogo
Inizio del corso
Inizio del corso
Profilo del corso
Consulente Dynamics
Students should have hands-on experience with the Dynamics 365 customer experience suite, including Dynamics 365 Sales and Dynamics 365 Customer Insights. To be successful in this workshop, students should be aware of the key features in each application and how to leverage them as users. They should also have model-driven application configuration experience, including table and column management, user experience design, and data import/export. This is a hands-on, lab-based workshop. Students should be comfortable working in groups and demonstrating their work to a classroom audience.
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Materie
- Dynamics 365
- Microsoft Dynamics
- Dynamics 365 Sales
- Customer Insights - Journeys
- CRM
Professori
Microsoft Certified Trainer
Microsoft Certified Trainer
Programma
Manage leads with Dynamics 365 Sales
Manage opportunities with Dynamics 365 Sales
Manage and organize your product catalog with Dynamics 365 Sales
Create emails in Dynamics 365 Customer Insights - Journeys
Build journeys with Dynamics 365 Customer Insights - Journeys
Challenge project - Configure a Dynamics 365 customer experience solution
Ulteriori informazioni
Esame: MB-280 - Microsoft Dynamics 365 Customer Experience Analyst.
Materiale didattico ufficiale Microsoft in formato digitale.
Costo materiale didattico: incluso nel prezzo del corso.
Natura del corso: Operativo (previsti lab su PC).
Hai bisogno di un coach per la formazione?
Ti aiuterà a confrontare vari corsi e trovare l'offerta formativa più conveniente.
MB-280T04 - Configure a Dynamics 365 customer experience solution