Advanced Strategic Public Sector Management

Corso

A London (Inghilterra)

Prezzo da consultare

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Descrizione

  • Tipologia

    Corso

  • Luogo

    London (Inghilterra)

  • Durata

    9 Giorni

  • Inizio

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Upon completion of this course, you will be able to understand:
The management of those services which are provided directly by the public sector – financial management, performance management, information technology, customer-citizen orientation & service design, and audit & inspection.
The management of those services which are outsourced – the uses of the market in public services, the contracting process, the special contractual form, and the Public-Private Partnership.
The management of services that have been privatised but in which the government maintains the public interest through regulation.

Sedi e date

Luogo

Inizio del corso

London (Inghilterra)
Seven Pancras Square 7 King’s Boulevard Kings Cross London N1C 4AG - City of London - (London), N1C 4AG

Inizio del corso

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Profilo del corso

Public service heads, managers, and those who work in some capacity with the public sector; those employed within the public sector charged with the responsibility of bringing about change so that their organisation is more efficient and offers more value for money; public service executives that understand the need for reform and, as a team, think through the recalibration of the state and its services that this implies; Those who wish to address the ethos, goals and disciplines of public service and will help to create the means of refashioning and strengthening them.

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Opinioni

Materie

  • Management
  • Audit
  • E-government
  • Marketing
  • Performance Management
  • Financial management
  • Private
  • Public
  • Market
  • Financial
  • Financial Training
  • Government
  • Public Sector

Programma

Managing Public Finance
  • A brief history of financial management in government
  • Budgeting at national level
  • The art of cutting budgets
Managing Performance
  • Why measure and manage performance?
  • The three E’s
  • Education
  • Individuals and organisational performance
  • Performance management and policy evaluation
  • Managerial discretion
E-government
  • The ambition
  • The achievement
  • The challenges
Customer-Citizen Orientation
  • Customers, voters and citizens
  • Approaches to customer orientation
  • Contradictions in customer-citizen orientation
Audit and Inspection
  • From conformance to performance
  • Audit
  • Children and education
  • Prisons
  • Learning to deal with inspection
The Use of the Market in Public Services
  • Markets and ‘quasi markets’
  • Why rule by markets?
  • A competitive spectrum
  • Managing in the competitive environment
Managing through Contracts
  • The contracting environment
  • Contracting and commissioning
  • Obligational and adversarial contracting
  • Success and failure in contracting
Public-Private Partnerships
  • Why PPPs?
  • Types of agreement
  • Prisons
  • Building schools for the future
  • Hospitals
  • Urban regeneration / property development
  • Highways
  • Is there a future for PPP?
Regulation
  • Regulation
  • Power
  • Water and sewage
  • The railway

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Advanced Strategic Public Sector Management

Prezzo da consultare