IBM ICM: Fundamentals of Configuration (V8.0) - SPVC

Introduction to IBM ICM 8 Identify the main differences between the Admin client and the Web client Navigate the Admin client Explain the use of the various modules available in the Admin client Navigating IBM ICM Log into IBM ICM 8 Explain the basics of ICM 8 interface navigation Define the use of the Composer toolbar icons Rivacent Overview Understand the current Rivacent setup Explain the requirements of Rivacent Calendars Explain the workings of ICM 8 calendars and their navigation Explain the differences between locked and unlocked calendars in ICM 8 Add and configure new calendars ICM Tables Explain the use and purpose of Primary Keys View and determine dependencies among tables Import data into tables Manually add new data to tables Create tables Navigate within tables Explain the concept of effective dating tables Introduction to Calculations in ICM Navigate the New Calculation wizard Create single-source calculations Explain what each step in the New Calculation wizard does Restrictions Identify where restrictions are used in IBM ICM 8 Restrict tables to specific values contained in the tables Join 2 or more data sources using restrictions Explain why data sources are joined together Multi-Source Calculations Create calculations using multiple sources Deconstructing the Requirements Analyze requirements Determine how to solve the requirements Time Shift Calculations Explain when Time Shift calculations are used Create a Time Shift calculation Union Joins (Add by Rows) Explain a Union Join Determine when to use a Union Join Create a calculation using a Union Join Components Wrap objects into a component Create placeholder connections Create and link outbound and inbound connections Data Stores Explain what a data store is used for Create a data store Configuring Portal Access for IBM ICM Web Describe how Portal Access manages access to reports in ICM Web Create trees to be assigned to Access, Inquiry and Sign Off Assign Trees to Presenter Reports Create Web Tabs Workflow Management Analyze workflow. Determine how to build an effective workflow solution Admin Client Security Create user roles and accounts