Adfor S.p.a.

IBM SmartCloud Control Desk 7.5 Foundations

Adfor S.p.a.
Online

500 
+IVA
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Tipologia Corso
Metodologia Online
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Descrizione

Online Enrollment Information: Before you enroll, review the machine requirements listed below to ensure that your system meets the minimum requirements for this course. Within 48 hours of after you submit the online form, you will receive a confirmation e-mail containing your online link, your ID and password, and additional instructions for starting the course. You may start the course at any time. Once you start the course, you have 30 days to complete it. You are billed for the course when you submit the enrollment form. ONCE YOU ARE ENROLLED IN THIS COURSE, YOU WILL NOT BE ABLE TO CANCEL YOUR ENROLLMENT. This course introduces you to the fundamental concepts of managing IT assets, service requests, and changes in your IT environment using IBM SmartCloud Control Desk. You learn how managing these processes with a unified solution provides significant advantages to your organization. Through instructor-led discussion, demonstrations, and hands-on labs, you learn how to plan a deployment, perform basic configuration, and navigate IBM SmartCloud Control Desk. If you are enrolling in a Self Paced Virtual Classroom or Web Based Training course, before you enroll, please review the Self-Paced Virtual Classes and Web-Based Training Classes on our Terms and Conditions page, as well as the system requirements, to ensure that your system meets the minimum requirements for this course. Objective Describe the features of IBM SmartCloud Control Desk Explain the architecture List the primary installation scenarios Perform initial configuration Explain the processes managed by IBM SmartCloud Control Desk

Strutture (1)
Dove e quando
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Online
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Luogo
Online

Domande più frequenti

· A chi è diretto?

This basic course is for implementers and administrators of IBM SmartCloud Control Desk.

· Requisiti

There are no prerequisites for this course

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Cosa impari in questo corso?

Web master
Management

Programma

Unit 1: Overview Lesson 1: Service Management Lesson 2: Information Technology Infrastructure Library (ITIL) Lesson 3: IBM Service Management Unit 2: Implementation Lesson 1: Planning deployment Lesson 2: Deploying virtual machine images Lesson 3: Performing a custom installation Lesson 4: Navigating the console Unit 3: Basic configuration Lesson 1: IT foundation data Lesson 2: Initial configuration Unit 4: Service Request Management Lesson 1: Service Request Management overview Lesson 2: Service Desk Lesson 3: Service Catalog Lesson 4: Self-service center Unit 5: IT Asset Management Lesson 1: IT Asset Management overview Lesson 2: Financial management Lesson 3: IT asset life cycle management Lesson 4: Software asset management and audit readiness Unit 6: Change, Configuration, and Release Management Lesson 1: Change, Configuration, and Release Management overview Lesson 2: Configuration Management Lesson 3: Change Management Lesson 4: Release Management


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