Opera PMS V5 Hotel Procedures - 1 week Receptionist course London

Reception Academy
A London ((Seleziona))

£ 349 - (414 )
IVA inc.
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Informazione importanti

  • Corso intensivo
  • Livello base
  • London ((Seleziona))
  • 20 ore di lezione
  • Durata:
    5 Giorni
  • Quando:
    05/12/2016
Descrizione

You want to be successful in life. You find yourself unhappy in the wrong job, day after day. Have you completed or are studying a Hotel Management Degree but need to get hands on practice? Learn how to use the most popular property management system on this course and give yourself a competitive advantage in the job market!

Informazione importanti
Sedi

Dove e quando

Inizio Luogo
05 dicembre 2016
London
Coppergate House, 16 Brune Street, E1 7NJ, (Seleziona), (Seleziona)

Domande più frequenti

· Quali sono gli obiettivi del corso?

Upon completion all students shall be familiar with using Opera PMS to create bookings, complete check-ins, check-outs. process cancellations, carry out amendments, exchange foreign currency etc. This provides our students with a working knowledge of Hotel procedures and prepares them to run the system efficiently.

· A chi è diretto?

There are no restrictions for attendance however we generally recommend this course for applicants with some previous Hotel Receptionist experience.

· Requisiti

Conversational level of English and passion for the hospitality industry. Those applicants who do not have a conversational level of English are advised to complete our Hospitality English language course.

· In cosa si differenzia questo corso dagli altri?

Reception Academy's students are trained in accordance with 5 star brand standards of international hotels. Through tailored courses we prepare these skilled candidates to successfully embark upon Hospitality careers. In partnership with over 500 Hotels we maintain a 95% employment success rate for our graduates. As a accredited institution of the BAC we can also offer Visa application assistance for Non-EU students, subject to eligibility.

· Quali saranno i passi successivi alla richiesta di informazioni?

To enroll book online: Decide the preferred start date of the course, select the preferred course time, Choose your payment option ( paid-in-full discounted rate or installment rate), enter your full details,

Cosa impari in questo corso?

Hospitality management
Hotel Receptionist
Opera PMS V.5
Reservations
Check In
Check Out

Professori

TBC TCC
TBC TCC
TBC

Programma

Course review:

If you have tried to apply for jobs in Hotels, you will see that most hotels require their receptionists to have knowledge of a Hotel computer programme, known as Opera Property Management System (PMS).

Content:
• Understanding the role of a Hotel Receptionist
• Welcoming Guests
• Introduction to Hotel Account
• Reservation Procedures
• Client Complaint Handling
• Sales and Marketing
• Booking Procedures
• Check-In
• Check-Out
• Booking over the phone
• Walk-In
• Traces
• Routings
• Billings – Guest, Company and Travel Agents
• Rebates
• Paid-Outs
• Currency Exchange


A Property Management System is used at the reception area of Hotels to complete procedures such as:

• Check-ins,
• Check-outs,
• Checking for availability,
• Sorting rates,
• Reading rate grids,
• Exchanging foreign currency and many more functions.

In co-operation with leading UK hotel chains, Reception Academy has created this one week fast track Opera PMS training course.

We will make sure that, during this 5 day practical training course, you learn relevant techniques that will, potentially, help you find rewarding employment in high standard Hotels.

The cost for this course is only £349.00 including VAT

For further information please visit our website.

Ulteriori informazioni

Why Reception Academy?

Reception Academy is the leading training school for short term vocational Hotel Training. The hotels we work with are well known and much respected in the industry. Through our connections with Hotels, we have taken great effort to learn their specific requirements and what qualities they look for when hiring hotel staff. Our unique concept provides a platform which connects fully trained students with hotels looking to recruit staff. Our successful high record of converting our inexperienced students into employed Hotel Receptionists, speaks volumes as to why people chose us. Furthermore please see other reasons as to why people choose us below: No hidden costs Small classroom groups We only use the latest technology Hands on training using a dedicated laptop per student Practical training using props and equipments Fun interactive exercises Hotel and Reception Academy CV which stand out from other CVs Help and support along the way and after completion of the training Trainers with years of experience in the industry Close and strong network with Hotels Caring and helpful staff Convenient central London location Bright and airy training rooms with natural day light Feel free to watch our videos on the Reception Academy YouTube channel, which include testimonials from recruiters of major brands as well as previous students talking about the quality of our training.

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